At a Glance
- Tasks: Serve food and drinks, manage bookings, and maintain a welcoming environment for guests.
- Company: Join the vibrant team at Rudding Park, a luxury hotel and golf destination.
- Benefits: Enjoy discounts, free meals, wellness support, and opportunities for personal growth.
- Other info: Be part of a supportive community with exciting events and career development.
- Why this job: Create memorable experiences while working in stunning surroundings with a fun team.
- Qualifications: A friendly personality, reliability, and a passion for customer service.
The predicted salary is between 10 - 12 £ per hour.
We are looking for personalities that light up a room!
The Rudding Park team’s core purpose is to create timeless memories and instinctive care in exceptional spaces. We aim to provide the highest standard of guest service to guests, members and visitors at Rudding Park Hotel, Spa and Golf.
Key Responsibilities
- Be responsible for Food and Beverage service in the Golf Clubhouse/Golf Academy, including opening and closing of these areas and cashing up.
- Provide a courteous and efficient service to all members and guests.
- Handle tee‑time and lesson bookings.
- Ensure the upkeep of the guest environment to Rudding Park standards.
- Have knowledge of the retail offering, assist with shop team as and when required.
- Perform daily tasks as distributed by the Supervisor at the daily briefing.
- Communicate and liaise with all areas of Golf including Sales.
- Ensure that handover book, notice boards and memo file are read, understood, kept up to date and acted upon where necessary.
- Pro‑actively upsell hire items and last‑minute stock items to boost shop sales.
Qualities
- Team Player
- Reliable
- Hardworking
- Trustworthy
- Passionate in your work
- Works well under pressure
General Expectations
- Be responsible for Health and Safety as an individual and also to work colleagues, customers and the business, reporting concerns through the Health and Safety processes and procedures.
- Ensure continuous professional development of self, including attending required training courses and seeking means of developing within the business.
- Promote continuous improvement in the level of quality and customer care provided by the business and make proposals/suggestions where applicable.
- Respect colleagues and the working environment at all times.
- Ensure high standard of dress and self‑presentation within the working environment.
- Undertake any other duties commensurate within the position for which you are qualified.
Benefits
- Service Charge (Tronc).
- A range of discounts including 50% off spa days and dining, not to mention preferential room rates for employees and family (subject to availability).
- Annual party, family fun days, award dinners.
- FREE food and drink; the Green Room is the team’s dedicated space to chill out when not on stage looking after guests.
- Investment in personal growth through Apprenticeship, Training Courses and Development Programmes.
- Wage Stream allows you to pay yourself when you need it.
- Hospitality Rewards include FREE Employee Assistance Programme from Day 1.
- Local discounts on gym memberships.
- Complimentary counselling sessions to support mental health.
- Wellbeing App with a range of support such as podcasts, fitness videos, recipes.
- And much more.
About Rudding Park
Rudding Park is a privately‑owned luxury hotel, featuring 90 bedrooms and suites, a destination spa, three restaurants and a kitchen garden, private cinema, two golf courses and meetings and events venues. Set in 300 acres of landscaped gardens and woodland, it is one of the most beautiful Harrogate hotels. Rudding Park boasts the first Roof Top Spa in the UK, an extensive range of hydrotherapy and thermal experiences, an indoor swimming pool using natural waters from the grounds, a Juniper Log Sauna, a Rasul for traditional Moorish mud treatments, Retail Therapy, Hair Studio, Nail and Beauty Studio.
Casual Golf Assistant employer: Rudding Park
Contact Detail:
Rudding Park Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Golf Assistant
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on Rudding Park and its culture. This will help you connect with the personalities that light up the room and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your service skills! Since you'll be responsible for Food and Beverage service, brush up on your customer service techniques. Think about how you can provide courteous and efficient service that aligns with Rudding Park's high standards.
✨Tip Number 3
Show your passion! During your interview, let your enthusiasm for golf and hospitality shine through. Talk about your experiences and how they relate to the role, especially your ability to work under pressure and as part of a team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the Rudding Park family. Don’t miss out on this opportunity!
We think you need these skills to ace Casual Golf Assistant
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Make sure your application reflects your personality and enthusiasm for the role. A casual tone can help us get a sense of who you are, so don’t be afraid to let your character shine through.
Tailor Your Application: Take a moment to read through the job description and highlight how your skills match what we're looking for. Mention specific experiences that relate to guest service or teamwork, as these are key for us at Rudding Park.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid long-winded sentences. Use bullet points if it helps to make your skills and experiences stand out!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Rudding Park
✨Show Your Personality
Since they’re looking for personalities that light up a room, make sure to let your true self shine during the interview. Share stories that highlight your passion for hospitality and how you create memorable experiences for guests.
✨Know the Role Inside Out
Familiarise yourself with the key responsibilities listed in the job description. Be ready to discuss how your previous experience aligns with tasks like food and beverage service, handling bookings, and upselling items. This shows you’re prepared and genuinely interested.
✨Demonstrate Team Spirit
As a Casual Golf Assistant, being a team player is crucial. Prepare examples of how you’ve worked effectively in a team before, especially under pressure. Highlight your reliability and how you support colleagues to create a positive work environment.
✨Dress to Impress
First impressions matter! Ensure you dress smartly and present yourself well for the interview. This reflects your understanding of the high standards expected at Rudding Park and shows respect for the opportunity.