At a Glance
- Tasks: Collect and analyse data in the vibrant hospitality sector while collaborating with a dynamic team.
- Company: Join Ruckus, a forward-thinking company making waves in the hospitality industry.
- Benefits: Earn £12.70/hour during training, rising to £14.50/hour, plus flexible hours and growth opportunities.
- Other info: Enjoy a hybrid work life with full training and potential career advancement.
- Why this job: Be part of an exciting journey, helping venues thrive while developing your skills.
- Qualifications: Passion for hospitality, strong communication skills, and a knack for problem-solving.
The predicted salary is between 26300 - 30250 £ per year.
Are you passionate about creating change and are looking for the next challenge? Are you bored of late-night part-time work? Are you a secret data junkie? Would you like to become a valued consultant for some of the best venues in the wonderful world of hospitality? Yes? Then we have the position for you.
Ruckus needs a Junior Consultant/Data Collector across London. As a Data Collector/General Assistant, you will have a hybrid work life, early mornings onsite with our client and WFH to complete jobs/assignments in collaboration with account managers, the operations manager and directors.
What we need from you:
- You are expected to meet tight deadlines, due to a fast‑paced hospitality environment.
- Be able to perform well under pressure.
- Have a natural ability to solve problems, think on your feet whilst communicating confidently and clearly with our clients and colleagues.
- Have computer and analytical skills.
- An ability to self‑manage your workload and have strong time‑management skills.
- Be outgoing, social, and passionate about the hospitality industry.
- Have the drive to learn and grow personally and professionally and have the desire to help others do the same.
- Be on time (we start early!).
- Be a positive and engaging ambassador for Ruckus and our services.
The Job… A typical day:
A typical day as a data collector starts as early as 6:00/7:00 AM, you will be onsite at the client’s venue to perform the physical inventory count. This includes counting all wet stock with our super cool handheld scanners, all bottled beer, wines, spirits, and draught products. Following the completion of the counts, you will communicate with the Ruckus account manager to work through the preliminary report and double check listing. You will complete the double check with the onsite bar manager member and complete any paperwork or work through solving problems that have been highlighted by the account manager in the report with the onsite team. We aim to deliver reports within 24 hours to our clients; the data collector is integral in us achieving excellence in reporting and delivering for our clients.
Outside of data collection, we need someone on the ground to help build the profile of Ruckus. This will involve research, sales calls, general administration, and industry presence, attending events and meeting potential clients.
What you get from us:
- Full training, online and onsite in person with one of our amazing account managers and directors.
- Full Gallup strength workplace coaching program.
- Opportunity to become a mystery shopper.
- Company pension.
- Training wage £12.70/hour, on completion of training £14.50/hour.
- Flexible working, hybrid approach 15 – 20 hrs/week permanent contract to be discussed with candidate, with opportunity/potential for overtime.
- An opportunity to grow and develop into an account manager for Ruckus – the possibilities are endless!
This is a challenging position, and only those who are truly passionate about the hospitality industry, efficiency, growth, personal development, and the customer experience should apply. If you believe you could be our next data collector in the London team please submit your CV to the following email address - aoife@theruckusgroup.com.
Data Collector/General Assistant employer: Ruckus
At Ruckus, we pride ourselves on being an exceptional employer that fosters a vibrant work culture and prioritises employee growth. With a hybrid working model, comprehensive training, and the opportunity to advance into account management, our team members thrive in a supportive environment that values passion for the hospitality industry and personal development. Join us in London, where your contributions will directly impact our clients and the exciting world of hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Data Collector/General Assistant
✨Tip Number 1
Get to know the company inside out! Research Ruckus and its values, so you can show off your passion for the hospitality industry during interviews. This will help you stand out as a candidate who truly gets what they're about.
✨Tip Number 2
Network like a pro! Attend industry events and connect with people in the hospitality sector. You never know who might have a lead on a job or be able to put in a good word for you at Ruckus.
✨Tip Number 3
Practice your problem-solving skills! Since the role requires thinking on your feet, try out some mock scenarios with friends or family. This will help you feel more confident when faced with real challenges during your work.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Ruckus team and ready to dive into this exciting opportunity.
We think you need these skills to ace Data Collector/General Assistant
Some tips for your application 🫡
Show Your Passion:Make sure to highlight your enthusiasm for the hospitality industry in your application. We want to see that you’re not just looking for any job, but that you’re genuinely excited about making a difference in this field!
Tailor Your CV:Customise your CV to reflect the skills and experiences that align with the Data Collector role. Mention any relevant experience with data collection or customer service, as we love seeing how you can fit into our team.
Be Clear and Concise:When writing your cover letter, keep it straightforward and to the point. We appreciate clarity, so make sure to communicate your key strengths and why you’d be a great fit for us without rambling on.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Ruckus
✨Know Your Data
Brush up on your data collection skills and be ready to discuss your experience with analytical tools. Ruckus is looking for someone who can handle data confidently, so be prepared to share examples of how you've used data in past roles.
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any relevant experiences or insights that demonstrate your commitment to creating a positive customer experience and how you can contribute to Ruckus's mission.
✨Demonstrate Problem-Solving Skills
Since the role requires quick thinking and problem-solving under pressure, prepare some scenarios where you've successfully navigated challenges. This will show Ruckus that you can think on your feet and handle the fast-paced environment.
✨Be Punctual and Professional
Given the early start times, make sure to arrive on time for your interview. Dress professionally and maintain a positive attitude throughout. This will reflect your understanding of the importance of punctuality in the hospitality sector.