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- Tasks: Support the General Manager in delivering exceptional guest experiences at vibrant venues.
- Company: Award-winning independent group with unique food and drink offerings.
- Benefits: Tronc and tips, 28 days holiday, free meals, and discounts across venues.
- Why this job: Join a dynamic team and grow into a future General Manager role.
- Qualifications: Minimum two years in venue management with a passion for hospitality.
- Other info: Opportunities for personal development and mental health support available.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for experienced and service-focused Assistant General Managers for our clients' multi-faceted venues in Hackney and Coal Drops Yard. These are unique sites with food, drinks, events, and fun-filled vibes.
About The Role: The Assistant General Managers are the backbone of the operation supporting the General Manager in the overall running of the venue. You must recognise and understand the importance of guest experience, atmosphere management, and expectations for a modern bar, restaurant, and events space. You must be passionate about food and drinks and love providing great experiences for our guests and regulars. A minimum of two years' experience in venue management is preferable. Previous roles which have included people management, food focus with stock management, venue management and compliance, plus marketing and event management are necessary to fulfil this role.
The main priority of the role is to deliver the ultimate hospitality and guest experiences through attention to detail during shift and service; this role would suit a highly organised people person!
Benefits:
- Tronc and Tips for all staff (seeing the huge output of the venue the tronc you will receive adds an additional £10k - £12k approximately annually)
- A place to grow and develop, with an expanding small independent group
- 28 days holiday (inclusive of bank holidays)
- Free meals at work
- 40% discount on food and drink in all our venues
- 20% discount at Burnt Faith Brandy House
- WSET training & personalised career progression plans
- 24/7 confidential support line providing trained therapists, legal experts, financial support, employment law support
- Mental health first aiders in all teams
Our client is an award-winning company, with fantastic opportunities for development. This role is the stepping stone to becoming a General Manager of a future site; their ethos is and always has been to develop from within. Could you be their next General Manager?
We will be interviewing this week, followed by a trial shift and evaluation. If you want to work with a group as independent and unique as you are, get in touch today. You must have good levels of written and spoken English and full eligibility to work in the UK.
Assistant General Manager in London employer: Ruckus Recruitment & Training Ltd
Contact Detail:
Ruckus Recruitment & Training Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager in London
✨Tip Number 1
Get to know the venue before your interview! Visit the site, soak up the atmosphere, and chat with staff if you can. This shows genuine interest and helps you understand what makes their guest experience special.
✨Tip Number 2
Prepare for your trial shift like it’s the real deal! Brush up on your service skills, know the menu inside out, and be ready to showcase your people management abilities. This is your chance to shine and show them you’re the perfect fit!
✨Tip Number 3
Network like a pro! Connect with current employees on social media or at events. They can give you insider tips and might even put in a good word for you. Plus, it’s a great way to learn more about the company culture.
✨Tip Number 4
Don’t forget to follow up after your interview and trial shift! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
We think you need these skills to ace Assistant General Manager in London
Some tips for your application 🫡
Show Your Passion: Let your love for food, drinks, and guest experiences shine through in your application. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable moments for our guests.
Tailor Your CV: Make sure your CV highlights your relevant experience in venue management, people management, and event coordination. We’re looking for specific examples that demonstrate your skills and how they align with what we do at our unique venues.
Craft a Personal Cover Letter: Use your cover letter to tell us why you’re the perfect fit for the Assistant General Manager role. Share your story, your experiences, and what excites you about working with us. This is your chance to stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. Don’t miss out on joining our award-winning team!
How to prepare for a job interview at Ruckus Recruitment & Training Ltd
✨Know the Venue Inside Out
Before your interview, make sure you research the venues thoroughly. Understand their unique offerings, vibe, and customer base. This will not only impress the interviewers but also help you articulate how you can enhance the guest experience.
✨Showcase Your People Skills
As an Assistant General Manager, you'll be managing a team and interacting with guests regularly. Prepare examples of how you've successfully managed teams or resolved conflicts in the past. Highlight your passion for creating a positive atmosphere and memorable experiences.
✨Demonstrate Your Passion for Food and Drinks
Since the role is focused on food and drinks, come prepared to discuss your favourite dishes, cocktails, or trends in the industry. Share any relevant experiences that showcase your knowledge and enthusiasm for the culinary world.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle high-pressure situations. Think about past experiences where you had to manage a busy shift or deal with a difficult customer, and be ready to share how you handled those situations.