Account Manager

We are recruiting for our client, a growing consumer lifestyle agency in the heart of London. They are looking for an Account Manager to join their team.

Key Skills Required:

• Ability to manage multiple accounts efficiently, ensuring agreed scope of work is delivered on time and to a high standard.
• Act as the central point of each account, keeping everything running smoothly while managing both upwards and downwards within the team.
• Strong day-to-day client management skills, fostering productive and positive relationships.
• Serve as the client lead on smaller accounts, delivering plans effectively and meeting KPIs with light oversight from senior team members.

The Role in Detail:

Clients

Planning & Programme Management

• Ensure you and your team provide an outstanding level of service, consistently delivering high-quality work with attention to detail.
• Contribute to the strategic direction of campaigns with guidance from senior leadership.
• Proactively develop and refine your strategic thinking skills.
• Bring creativity to campaign development and execution.
• Identify innovative solutions to client challenges.
• Use audience insights and industry knowledge to inform client strategies and build impactful campaigns.

Client Relationships

• Build and maintain strong, trusted relationships with day-to-day client contacts, becoming their go-to person for updates and support.
• Foster strong partnerships with clients, ensuring a collaborative and respectful working relationship.
• Be recognised by clients as a reliable operator who understands the cultural landscape and can effectively deliver campaigns.

Reporting

• Ensure all client reporting—daily, weekly, or quarterly—is delivered on time and to a high standard, regularly reviewing processes to enhance efficiency.
• Contribute to KPI development during campaign planning, ensuring they are relevant and achievable.
• Play an active role in campaign analysis and evaluation, using insights to shape future strategies.

Finance

• Keep WIPs and cost trackers regularly updated.
• Develop creative ideas that maximise impact within budget constraints.

Communication

Media Relations

• Lead media engagement, ensuring the right materials are distributed and that the team represents clients accurately and effectively.
• Develop and execute well-thought-out press office plans that leverage strong media connections and cultural insights.
• Stay informed about the influencer landscape, keeping up with trends and developments.
• Apply this knowledge to build influencer strategies that enhance campaigns.
• Cultivate and maintain top-tier media relationships, securing high-impact coverage.
• Encourage and support the wider team in growing their own media networks.

Influencer Relations

• Drive engagement with influencers, ensuring strategic partnerships align with brand messaging and campaign objectives.

Writing

• Ensure that all written content aligns with each client’s tone of voice, with work that is well-researched and error-free.
• Adapt writing style to suit different brands and platforms.
• Produce a range of written materials, from campaign plans and press releases to thought leadership pieces and op-eds.

Team Management

• Oversee client work across your portfolio, ensuring tasks are completed to a high standard and within deadlines.
• Provide structure and clarity for your team, ensuring clear areas of responsibility and resolving any challenges quickly.
• Guarantee all client materials are produced to an exceptional standard, reviewed thoroughly, and delivered on time.
• Support and develop junior team members, coaching them to excel and identifying training opportunities to enhance their skills.

Creativity

Brainstorms & Idea Generation

• Participate in creative brainstorming sessions, bringing fresh and innovative ideas to the table.
• Help shape strong creative concepts that clients will buy into, leading the execution from start to finish.

Salary: up to 38k