At a Glance
- Tasks: Be the friendly face that welcomes guests and ensures they feel at home.
- Company: Join Ruby Hotels, a fast-growing hospitality group with unique locations across Europe.
- Benefits: Enjoy flexible hours, staff discounts, mobility allowance, and support for your sports activities.
- Other info: Diversity and inclusion are at our core; we celebrate individuality and unique backgrounds.
- Why this job: Experience a vibrant workplace where your personality shines and creativity is encouraged.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
The predicted salary is between 24000 - 36000 £ per year.
At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground.
Hey Sunshine,
You think travelling is more than just the next summer holiday, but the feeling of being at home anywhere in the world? That your workplace should be a place with personality and soul, where new ideas come to life? Then you are the missing olive in our Martini, the missing melody in our music, and the heartbeat of our Ruby Zoe.
We are a fast-growing hospitality group with existing hotels and workspaces in some of Europe's most exciting locations and many more projects under construction. We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury.
Join us and make it your own story
Trust us, you won’t get bored, as you:
- are not only an all-rounder and multitasking talent, but also the first point of contact for our guests to make them feel at home from the very first moment to the last drink
- support our guests with the self-check-in process and take on additional front desk responsibilities
- prepare cocktails, drinks, and delicious snacks with a few skillful moves, ensuring smooth and seamless service
- lovingly take care of our breakfast buffet in the morning and wow our guests with your barista skills
- roll up your sleeves when it comes to goods receiving, inspection, and storage, always keeping an eye on the perfect mise-en-place according to our setups and standards
- share your insider tips with our guests, pointing them to the best hotspots in the city
We’ve been waiting for you, since you have/are:
- ideally gained some experience in the hotel industry, don’t worry if you don’t know what "mise-en-place" means yet
- flexible and ready to work in shifts
- counting reliability, multitasking and your willingness to learn among your strengths
- empathetic with others and love sharing your enthusiasm with those around you
- a great sense of humour, enjoy working in a team, and love interacting with our guests
- speaking fluently English
What’s in for you? That’s how we groove:
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Ruby, Ruby, Ruby
- your style, your smile, your ideas – bring your personality to work. Maybe even with a new tattoo, piercing or hair colour on us?
- better together - at work, during team events or just because it's Monday |
'Cause I’m having a good time
- less work, same money - for us, full-time means 35 hours and every hour counts
- no more excuses - we support your sports program
- LEGEN…wait for it…DARY staff rates - for you and your travel buddy
Money, Money, Money
- sip, snack, repeat - with your Ruby F&B Credit
- no matter how you get to work - a mobility allowance comes on top
- take it to the next level - secure yourself some extra cash through profit-sharing, talent scouting and positive reviews
Ain’t no mountain high enough
- level up your game - with trainings, coaching, and mentoring, you get the chance to grow, just like Ruby does
- innovation is part of our DNA - Lean Luxury, paperless, cashless, … you name it
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Where have you been so long?
Whether you’re a social butterfly with a flair for cocktail-shaking, a creative soul with an eye for design, or a pro at planning and behind-the-scenes magic -there’s a place for you at Ruby. We’re always looking for friendly faces and passionate team players.
Not perfect CVs, but great personalities, who’ll help us create hotels and workspaces with character and soul. So, whatever makes you tick, join us and start your Ruby story.
Diversity, Equity & Inclusion
We believe that…
…you can love whoever you want
…you should decide for yourself whether and with which pronouns you would like to be addressed
…you can be proud of your heritage and culture
…you don’t have to justify your religion or world view
…you are good, just as you are and make our team and Ruby’s diversity unique
We can't deal with: isms
Racism, sexism, heterosexism, antisemitism, and such kind of isms are not tolerated here.
If you want to know what to expect, listen to Carolina's story from our Ruby Zoe in London. You can find even more Ruby Stories here:
Get to know our People & Culture Team
Any questions about our pitch? Then contact us at or .
Your Ruby Recruitment Team
#J-18808-LjbffrHost Service & Reception (m/f/d) in London employer: Ruby Hotels
Ruby Hotels in London offers a vibrant and inclusive work environment where team members are encouraged to bring their personality to the forefront of hospitality. With a focus on employee growth, we provide training opportunities in food service and guest relations, ensuring that our staff not only excel in their roles but also enjoy a fulfilling career path. Join us for a chance to be part of a dynamic team that values flexibility, humour, and a genuine passion for guest satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Host Service & Reception (m/f/d) in London
✨Tip Number 1
Familiarise yourself with Ruby Hotels' Lean Luxury philosophy. Understanding this concept will help you align your responses during interviews and showcase how your personality fits into their unique approach to hospitality.
✨Tip Number 2
Brush up on your cocktail-making skills! Since the role involves preparing drinks, having a few signature cocktails in mind can impress your interviewers and demonstrate your enthusiasm for the position.
✨Tip Number 3
Research the local hotspots in London. Being able to share insider tips with guests will not only show your knowledge of the area but also your eagerness to enhance their experience at Ruby Hotels.
✨Tip Number 4
Prepare to discuss your multitasking abilities. The role requires juggling various responsibilities, so think of examples from past experiences where you've successfully managed multiple tasks at once.
We think you need these skills to ace Host Service & Reception (m/f/d) in London
Some tips for your application 🫡
Show Your Personality:Ruby Hotels values personality and enthusiasm. Make sure your application reflects who you are. Use a friendly tone and share your passion for hospitality in your cover letter.
Highlight Relevant Experience:Even if you don't have extensive experience, mention any relevant roles or skills that align with the job description. Focus on your ability to multitask, work in shifts, and interact with guests.
Tailor Your CV:Customise your CV to highlight experiences that relate specifically to the Host Service & Reception role. Emphasise your customer service skills and any experience in the hotel industry, even if it's minimal.
Express Your Willingness to Learn:Ruby Hotels appreciates candidates who are eager to learn. In your application, mention your willingness to develop new skills, such as cocktail preparation or barista techniques, which are part of the role.
How to prepare for a job interview at Ruby Hotels
✨Show Your Personality
At Ruby Hotels, personality is key! Be yourself during the interview and let your enthusiasm shine through. Share stories that highlight your unique traits and how they align with the company's values.
✨Demonstrate Multitasking Skills
As a Host Service & Reception team member, you'll need to juggle various tasks. Prepare examples from your past experiences where you successfully managed multiple responsibilities at once, showcasing your ability to stay organised under pressure.
✨Know the Lean Luxury Philosophy
Familiarise yourself with Ruby's Lean Luxury concept. Understand what it means to provide contemporary and affordable luxury, and be ready to discuss how you can contribute to this philosophy in your role.
✨Prepare for Guest Interaction Scenarios
Since you'll be the first point of contact for guests, think about how you would handle different situations. Prepare responses for common guest queries or complaints, and practice delivering them with empathy and a sense of humour.
