Host Service & Reception (m/f/d)

Host Service & Reception (m/f/d)

Full-Time 20250 - 24750 £ / year (est.) No working from home possible
Ruby Hotels

At a Glance

  • Tasks: Be the friendly face that welcomes guests and creates memorable experiences.
  • Company: Join a fast-growing hospitality group with personality and soul.
  • Benefits: Flexible hours, staff discounts, mobility allowance, and opportunities for personal growth.
  • Other info: Diversity and inclusion are at our core; everyone is welcome here.
  • Why this job: Bring your unique style and ideas to work while having fun in a vibrant environment.
  • Qualifications: Experience in hospitality is a plus, but a great personality is what we really want!

The predicted salary is between 20250 - 24750 £ per year.

At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. We are a fast-growing hospitality group with existing hotels and workspaces in some of Europe's most exciting locations and many more projects under construction. We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury.

Trust us, you won’t get bored, as you:

  • are not only an all-rounder and multitasking talent, but also the first point of contact for our guests to make them feel at home from the very first moment to the last drink
  • support our guests with the self-check-in process and take on additional front desk responsibilities
  • prepare cocktails, drinks, and delicious snacks with a few skillful moves, ensuring smooth and seamless service
  • lovingly take care of our breakfast buffet in the morning and wow our guests with your barista skills
  • roll up your sleeves when it comes to goods receiving, inspection, and storage, always keeping an eye on the perfect mise-en-place according to our setups and standards
  • share your insider tips with our guests, pointing them to the best hotspots in the city

We’ve been waiting for you, since you have/are:

  • ideally gained some experience in the hotel industry, don’t worry if you don’t know what 'mise-en-place' means yet
  • flexible and ready to work in shifts
  • counting reliability, multitasking and your willingness to learn among your strengths
  • empathetic with others and love sharing your enthusiasm with those around you
  • a great sense of humour, enjoy working in a team, and love interacting with our guests
  • speaking fluently English

What’s in for you? That’s how we groove:

  • your style, your smile, your ideas – bring your personality to work
  • better together - at work, during team events or just because it's Monday
  • less work, same money - for us, full-time means 35 hours and every hour counts
  • no more excuses - we support your sports program
  • staff rates - for you and your travel buddy
  • with your Ruby F&B Credit
  • a mobility allowance comes on top
  • secure yourself some extra cash through profit-sharing, talent scouting and positive reviews
  • level up your game - with trainings, coaching, and mentoring, you get the chance to grow, just like Ruby does
  • innovation is part of our DNA - Lean Luxury, paperless, cashless, … you name it

Whether you’re a social butterfly with a flair for cocktail-shaking, a creative soul with an eye for design, or a pro at planning and behind-the-scenes magic - there’s a place for you at Ruby. We’re always looking for friendly faces and passionate team players. Not perfect CVs, but great personalities, who’ll help us create hotels and workspaces with character and soul. So, whatever makes you tick, join us and start your Ruby story.

Diversity, Equity & Inclusion: We believe that you can love whoever you want, you should decide for yourself whether and with which pronouns you would like to be addressed, you can be proud of your heritage and culture, you don’t have to justify your religion or world view, you are good, just as you are and make our team and Ruby’s diversity unique.

We can't deal with: isms. Racism, sexism, heterosexism, antisemitism, and such kind of isms are not tolerated here.

If you want to know what to expect, listen to Carolina's story from our Ruby Zoe in London. You can find even more Ruby Stories here: www.ruby-hotels.com/stories.

Get to know our People & Culture Team. Any questions about our pitch? Then contact us at jobs@ruby-hotels.com or +49 89 125 095 220.

Host Service & Reception (m/f/d) employer: Ruby Hotels

Ruby Hotels in London offers a vibrant and inclusive work environment where team members are encouraged to bring their personality to the forefront of hospitality. With a focus on employee growth, we provide training opportunities in food service and guest relations, ensuring that our staff not only excel in their roles but also enjoy a fulfilling career path. Join us for a chance to be part of a dynamic team that values flexibility, humour, and a genuine passion for guest satisfaction.

Ruby Hotels

Contact Details:

Ruby Hotels Recruitment Team

We think you need these skills to ace Host Service & Reception (m/f/d)

Communication Skills
Problem-Solving Skills
Adaptability
Organizational Skills
Compassion
Flexibility
Teamwork