Deputy Hotel Manager (m/f/d)
Deputy Hotel Manager (m/f/d)

Deputy Hotel Manager (m/f/d)

London Full-Time 30000 - 42000 £ / year (est.) No home office possible
R

At a Glance

  • Tasks: Lead a dynamic team, ensuring exceptional service and smooth operations in a vibrant hotel environment.
  • Company: Join Ruby, a fast-growing hospitality group known for its unique Lean Luxury philosophy and creative spaces.
  • Benefits: Enjoy 50% off F&B, mobility allowance, personal development budget, and a supportive work culture.
  • Why this job: Be part of a fun, inclusive team where your personality shines and creativity is encouraged.
  • Qualifications: Professional training in hospitality or business, leadership experience, and fluent English required.
  • Other info: Diversity and inclusion are at our core; we celebrate individuality and unique backgrounds.

The predicted salary is between 30000 - 42000 £ per year.

At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground.

Hey Sunshine, you think travelling is more than just the next summer holiday, but the feeling of being at home anywhere in the world? That your workplace should be a place with personality and soul, where new ideas come to life? Then you are the missing olive in our Martini, the missing melody in our music and the heartbeat of our Ruby Stella.

Tucked away down a narrow London lane, our Ruby Stella takes her name and inspiration from one of the neighborhood's historic literary lights: Charles Dickens. With Farringdon's rich history as a creative hub, with jewelers and bookbinders in mind, we set to work creating a cosy, bookish space. Our Ruby Stella and her 153 rooms are within strolling distance of the shops and theatres of the West End, along with historic sights like St Paul’s Cathedral and the Tower of London.

We are a fast-growing hospitality group with existing hotels and workspaces in some of Europe’s most exciting locations and many more projects under construction. We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury.

Join us and make it your own story. Trust us, you won’t get bored, as you:

  • lead your team on eye level, fostering both professional and personal development through coaching and regular feedback sessions, while creating a positive team atmosphere as a role model
  • ensure effective duty and holiday schedules as well as smooth work processes, like to think 'out of the box' and critically questioning existing processes
  • take charge of daily operations, roll up your sleeves and actively join in, lead briefings, and demonstrate what exceptional service truly means
  • live the Ruby Spirit and take care of the execution of our internal styles and quality standards
  • support your Hotel Manager in recruiting the best talents and thus build a strong team
  • handle monthly closings, inventories, invoice control, payroll preparations, and regular orders for F&B and operating supplies (SOE)
  • ensure that everything is in order and monitor compliance with HACCP, occupational safety, fire protection, other legal regulations
  • ensure that our guests feel completely at home and are willing to revisit by collecting, analysing and responding to guest feedback, concerns or complaints and finding creative and charming solutions

We’ve been waiting for you, since you have/are:

  • completed professional training in the hotel industry and/or hold a degree in hospitality or business administration
  • experience in an operational leadership role or a similar position in lifestyle hospitality or gastronomy
  • good knowledge of POS, PMS, and business management
  • a motivating and charismatic leader and with your authentic and loyal nature both team lead and team player
  • a warm and welcoming personality and your communication skills allow you to shine in every interaction
  • a knack for charming guests, with a hands-on mentality to match
  • fluent in English

What’s in for you? That’s how we groove:

  • your style, your smile, your ideas - bring your personality to work
  • better together - at work, during team events or just because it’s Monday you’re always welcome - 50% on our F&B
  • no more excuses - we support your sports program
  • a mobility allowance comes on top
  • secure yourself some extra cash through talent scouting, positive reviews and an individual bonus agreement
  • trainings, coaching, mentoring and your personal development budget take you to the top
  • innovation is part of our DNA - Lean Luxury, paperless, cashless, ... you name it

Where have you been so long? Whether you’re a social butterfly with a flair for cocktail-shaking, a creative soul with an eye for design, or a pro at planning and behind-the-scenes magic - there’s a place for you at Ruby. We’re always looking for friendly faces and passionate team players. Not perfect CVs, but great personalities, who’ll help us create hotels and workspaces with character and soul. So, whatever makes you tick, join us and start your Ruby story.

Diversity, Equity & Inclusion: We believe that you can love whoever you want to, you should decide for yourself whether and with which pronouns you would like to be addressed, you can be proud of your heritage and culture, you don’t have to justify your religion or world view, you are good, just as you are and make our team and Ruby’s diversity unique.

We can’t deal with: isms. Racism, sexism, heterosexism, antisemitism, and such kind of isms are not tolerated here.

If you want to know what to expect, listen to Ang from our Cluster in London. You can find even more Ruby Stories here: www.ruby-hotels.com/stories

Get to know our People & Culture Team. Any questions about our pitch? Then contact us at jobs@ruby-hotels.com or +49 89 125 095 220.

Your Ruby Recruitment Team

Deputy Hotel Manager (m/f/d) employer: Ruby Hotels

At Ruby, we pride ourselves on fostering a vibrant and inclusive work culture where your individuality is celebrated, and your professional growth is supported through tailored training and mentoring. Located in the heart of Farringdon, our Ruby Stella hotel offers a unique blend of historic charm and modern luxury, providing an inspiring environment for both guests and team members alike. With competitive benefits, a focus on work-life balance, and a commitment to diversity, Ruby is not just a workplace; it's a community where you can truly thrive.
R

Contact Detail:

Ruby Hotels Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Deputy Hotel Manager (m/f/d)

✨Tip Number 1

Familiarise yourself with Ruby's Lean Luxury philosophy. Understanding how they define luxury in a contemporary and affordable way will help you align your vision with theirs during interviews.

✨Tip Number 2

Showcase your leadership style by preparing examples of how you've fostered team development in previous roles. Ruby values a positive team atmosphere, so be ready to discuss how you can contribute to that.

✨Tip Number 3

Research the local area around Ruby Stella, especially its history and cultural significance. This knowledge can help you connect with the hotel's unique character and demonstrate your enthusiasm for the role.

✨Tip Number 4

Prepare to discuss your approach to guest feedback and service excellence. Ruby places a strong emphasis on creating memorable experiences, so think of creative solutions you've implemented in the past.

We think you need these skills to ace Deputy Hotel Manager (m/f/d)

Leadership Skills
Team Development
Operational Management
Guest Relations
Problem-Solving Skills
Communication Skills
Attention to Detail
Knowledge of POS and PMS Systems
Financial Acumen
Inventory Management
Compliance Knowledge (HACCP, Occupational Safety)
Creativity in Guest Services
Coaching and Mentoring
Time Management

Some tips for your application 🫡

Show Your Personality: Ruby values personality and authenticity. Make sure your application reflects who you are. Use a friendly tone and share personal anecdotes that highlight your passion for hospitality.

Tailor Your CV: Customise your CV to align with the Deputy Hotel Manager role. Highlight relevant experience in operational leadership, team management, and customer service. Use keywords from the job description to catch their attention.

Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your enthusiasm for Ruby's culture and values. Mention specific aspects of the company that resonate with you, such as their Lean Luxury philosophy.

Highlight Relevant Experience: In your application, emphasise any experience you have in lifestyle hospitality or gastronomy. Discuss your familiarity with POS and PMS systems, as well as your ability to lead and motivate a team effectively.

How to prepare for a job interview at Ruby Hotels

✨Show Your Personality

At Ruby, personality is key! Be yourself during the interview and let your authentic self shine through. Share personal stories that reflect your passion for hospitality and how you connect with guests.

✨Demonstrate Leadership Skills

As a Deputy Hotel Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on coaching, feedback, and creating a positive atmosphere.

✨Know the Ruby Spirit

Familiarise yourself with Ruby's Lean Luxury philosophy and values. Be ready to discuss how you can embody this spirit in your role and contribute to the hotel's unique character and soul.

✨Prepare for Operational Questions

Expect questions about daily operations, compliance, and guest feedback management. Brush up on your knowledge of POS, PMS, and business management to demonstrate your expertise in these areas.

Deputy Hotel Manager (m/f/d)
Ruby Hotels
R
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