Host Service & Reception (m/f/d) in London

Responsibilities

• Are not only an all‑rounder and multitasking talent, but also the first point of contact for our guests to make them feel at home from the very first moment to the last drink.
• Support our guests with the self‑check‑in process and take on additional front desk responsibilities.
• Prepare cocktails, drinks, and delicious snacks with a few skillful moves, ensuring smooth and seamless service.
• Loving take care of our breakfast buffet in the morning and wow our guests with your barista skills.
• Roll up your sleeves when it comes to goods receiving, inspection, and storage, always keeping an eye on the perfect mise‑en‑place according to our setups and standards.
• Share your insider tips with our guests, pointing them to the best hotspots in the city.

Qualifications

• Ideally gained some experience in the hotel industry, don’t worry if you don’t know what "mise‑en‑place" means yet.
• Flexible and ready to work in shifts.
• Counting reliability, multitasking and your willingness to learn among your strengths.
• Empathetic with others and love sharing your enthusiasm with those around you.
• A great sense of humour, enjoy working in a team, and love interacting with our guests.
• Speaks fluently English.

Benefits

• Your style, your smile, your ideas – bring your personality to work. Maybe even with a new tattoo, piercing or hair colour on us?
• Better together – at work, during team events or just because it’s Monday.
• Less work, same money – for us, full‑time means 35 hours and every hour counts.
• No more excuses – we support your sports program.
• LEGEN... wait for it... DARY staff rates – for you and your travel buddy.
• Sip, snack, repeat – with your Ruby F&B Credit.
• No matter how you get to work – a mobility allowance comes on top.
• Take it to the next level – secure yourself some extra cash through profit‑sharing, talent scouting and positive reviews.
• Level up your game – with trainings, coaching, and mentoring, you get the chance to grow, just like Ruby does.
• Innovation is part of our DNA – Lean Luxury, paperless, cashless, … you name it.
• Diversity, Equity & Inclusion
• We believe that…
• You can love whoever you want to.
• You should decide for yourself whether and with which pronouns you would like to be addressed.
• You can be proud of your heritage and culture.
• You don't have to justify your religion or world view.
• You are good, just as you are and make our team and Ruby's diversity unique.
• We can’t deal with: isms
• Racism, sexism, heterosexism, antisemitism, and such kind of isms are not tolerated here.
• #J-18808-Ljbffr