At a Glance
- Tasks: Be the friendly face for guests, serving drinks and snacks while ensuring a warm atmosphere.
- Company: Join a vibrant hospitality team that values personality and creativity.
- Benefits: Enjoy flexible hours, staff discounts, and support for your personal interests.
- Other info: Embrace diversity and be part of a team that celebrates individuality.
- Why this job: Make lasting connections with guests and showcase your skills in a fun environment.
- Qualifications: Experience in hospitality is a plus, but enthusiasm and a great attitude matter most.
The predicted salary is between 20000 - 25000 £ per year.
Responsibilities
- Are not only an all‑rounder and multitasking talent, but also the first point of contact for our guests to make them feel at home from the very first moment to the last drink.
- Support our guests with the self‑check‑in process and take on additional front desk responsibilities.
- Prepare cocktails, drinks, and delicious snacks with a few skillful moves, ensuring smooth and seamless service.
- Loving take care of our breakfast buffet in the morning and wow our guests with your barista skills.
- Roll up your sleeves when it comes to goods receiving, inspection, and storage, always keeping an eye on the perfect mise‑en‑place according to our setups and standards.
- Share your insider tips with our guests, pointing them to the best hotspots in the city.
Qualifications
- Ideally gained some experience in the hotel industry, don’t worry if you don’t know what 'mise‑en‑place' means yet.
- Flexible and ready to work in shifts.
- Counting reliability, multitasking and your willingness to learn among your strengths.
- Empathetic with others and love sharing your enthusiasm with those around you.
- A great sense of humour, enjoy working in a team, and love interacting with our guests.
- Speaks fluently English.
Benefits
- Your style, your smile, your ideas – bring your personality to work.
- Maybe even with a new tattoo, piercing or hair colour on us?
- Better together – at work, during team events or just because it’s Monday.
- Less work, same money – for us, full‑time means 35 hours and every hour counts.
- No more excuses – we support your sports program.
- LEGEN...wait for it...DARY staff rates – for you and your travel buddy.
- Sip, snack, repeat – with your Ruby F&B Credit.
- No matter how you get to work – a mobility allowance comes on top.
- Take it to the next level – secure yourself some extra cash through profit‑sharing, talent scouting and positive reviews.
- Level up your game – with trainings, coaching, and mentoring, you get the chance to grow, just like Ruby does.
- Innovation is part of our DNA – Lean Luxury, paperless, cashless, … you name it.
Diversity, Equity & Inclusion
We believe that…
- You can love whoever you want to.
- You should decide for yourself whether and with which pronouns you would like to be addressed.
- You can be proud of your heritage and culture.
- You don't have to justify your religion or world view.
- You are good, just as you are and make our team and Ruby's diversity unique.
We can’t deal with: isms
Racism, sexism, heterosexism, antisemitism, and such kind of isms are not tolerated here.
Host Service & Reception (m/f/d) employer: Ruby Group
At Ruby, we pride ourselves on creating a vibrant and inclusive work environment where your personality shines. With flexible hours, competitive benefits, and opportunities for personal growth through training and mentoring, we ensure that every team member feels valued and empowered. Join us in a location that embraces diversity and innovation, making every day at work a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Host Service & Reception (m/f/d)
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Ruby Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Ruby Group
Don't be shy about reaching out to Ruby Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Ruby Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Ruby Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
