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- Tasks: Help customers resolve aged debt balances and set up repayment plans.
- Company: A growing energy supply company in the UK with a focus on customer service.
- Benefits: Competitive salary, flexible hours, and opportunities for career advancement.
- Why this job: Make a real difference by helping customers manage their debts effectively.
- Qualifications: Strong communication skills and experience in debt recovery preferred.
- Other info: Join a supportive team in a dynamic industry with growth potential.
The predicted salary is between 30000 - 42000 £ per year.
A growing energy supply company in the UK is seeking a motivated Aged Debt Collection Agent to work directly with customers, resolving aged debt balances and agreeing repayment plans. The ideal candidate will possess strong communication skills, previous experience in debt recovery, and a drive to provide excellent customer service while adhering to regulatory guidelines.
Responsibilities include:
- Maintaining accurate customer records
- Proactively identifying potential account issues
Aged Debt Recovery Specialist in Fleetwood employer: Ruby Electricity Ltd
Contact Detail:
Ruby Electricity Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aged Debt Recovery Specialist in Fleetwood
✨Tip Number 1
Network like a pro! Reach out to your connections in the energy sector or debt recovery field. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research common questions for debt recovery roles and practice your responses. We want you to shine when discussing your experience and how you handle customer interactions.
✨Tip Number 3
Show off your skills! If you’ve got any certifications or training in debt recovery, make sure to highlight them during interviews. It’s all about proving you’re the best fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Aged Debt Recovery Specialist in Fleetwood
Some tips for your application 🫡
Show Off Your Communication Skills: When writing your application, make sure to highlight your strong communication skills. We want to see how you can connect with customers and resolve issues effectively, so share examples of your past experiences in debt recovery.
Be Specific About Your Experience: Don’t just say you have experience in debt recovery; tell us about it! We love details, so include specific examples of how you've successfully managed aged debts and what strategies you used to agree on repayment plans.
Keep It Professional Yet Friendly: While we appreciate a casual tone, remember that professionalism is key. Strike a balance between being approachable and maintaining a level of formality that reflects the regulatory guidelines we adhere to in our industry.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Ruby Electricity Ltd
✨Know Your Stuff
Before the interview, brush up on your knowledge of debt recovery processes and regulations. Familiarise yourself with common challenges in aged debt collection and think about how you would handle them. This will show the interviewer that you're not just interested in the role but also understand the industry.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've effectively communicated with customers in the past. Think about times when you resolved conflicts or explained complex information clearly. Practising these scenarios can help you articulate your skills during the interview.
✨Demonstrate Customer Service Excellence
Be ready to discuss your approach to providing excellent customer service. Share specific instances where you went above and beyond to assist a customer, especially in challenging situations. This will highlight your commitment to customer satisfaction, which is crucial for an Aged Debt Recovery Specialist.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the company and the role. Ask about their approach to debt recovery and how they support their agents in achieving success. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
