Public Sector Lead

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Reporting to the Head of UK Business Development, the Public Sector Lead will be responsible for defining and executing McLarens' Public Sector strategy across the UK. As a member of the UK Leadership Team, you will play a pivotal role in shaping our market proposition, driving profitable growth, enhancing client relationships and ensuring operational excellence across the sector. You will work closely with Heads of Specialist Practices, Client Development Leads and senior stakeholders to establish McLarens as the partner of choice for Public Sector claims services. The role combines strategic leadership, business development, thought leadership and operational oversight. There would be a distinct advantage to an individual who can demonstrate experience with handling large and complex losses.

Key Accountabilities

Your responsibilities will include:

Strategic Leadership

• Develop and deliver a comprehensive Public Sector growth strategy aligned to McLarens' business objectives.
• Act as the subject matter expert for the Public Sector market across the business.
• Identify emerging trends, risks and opportunities within the Public Sector and translate these into actionable business plans.
• Collaborate with Client Development Leads, and operational leaders to strengthen market presence and client engagement.
• Contribute to wider leadership initiatives and strategic business planning.

Market Development

• Lead sector-specific business development initiatives, creating sustainable and profitable growth opportunities.
• Build and maintain senior relationships with insurers, MGAs, brokers, risk managers, procurement leads and Public Sector decision-makers.
• Identify and secure strategic opportunities across local authorities, housing associations, education establishments, emergency services, charities and other Public Sector bodies.
• Lead and support tender submissions, framework appointments, presentations and client pitches.

Thought Leadership

• Represent McLarens within industry forums, associations and key market events to enhance brand visibility and influence.
• Establish McLarens as a recognised thought leader within the Public Sector claims market through speaking engagements, publications, market insights and client engagement activities.

Operational Excellence

• Work collaboratively with Heads of Specialist Practices to ensure McLarens' Public Sector proposition is differentiated, scalable and consistently delivered.
• Serve as the focal point for Public Sector-related enquiries across the business.
• Promote best practice, knowledge sharing and continuous improvement across teams.
• Support the development of sector-specific service offerings, processes and client solutions.
• Monitor performance metrics and client outcomes to ensure high service standards and operational effectiveness.

Account Management

• Proactively manage an existing portfolio of public sector clients.
• Retain and grow existing nominations.

Portfolio Oversight

• Maintain strategic oversight of McLarens' Public Sector claims portfolio.
• Monitor portfolio performance, service quality, financial outcomes and client satisfaction.
• Manage complex, high-value or strategically important claims where appropriate.

Experience and Qualifications

Knowledge and Experience:

• Demonstrable expertise within the Public Sector marketplace, including Housing, Local Authorities, Education, Further Education, Emergency Services and Charitable Organisations.
• Experience handling or overseeing complex Public Sector claims and programmes preferred.
• Strong understanding of Public Sector procurement processes, governance structures and stakeholder environments.
• ACII, ACILA or equivalent professional qualification preferred.
• Proven track record of delivering profitable business growth, developing strategic client relationships and winning new business opportunities.
• Recognised market credibility with an established industry network across insurers, brokers, MGAs and Public Sector organisations.
• Exceptional leadership, strategic planning and influencing skills.
• Strong commercial acumen with the ability to convert market opportunities into sustainable business outcomes.
• Excellent communication, presentation and stakeholder management capabilities.
• Proven ability to work across multiple disciplines and influence at all levels of an organisation.
• Self-motivated, resilient and capable of delivering results in a dynamic environment.
• Willingness to travel throughout the UK as required.

The workplace

Since 1932, we’ve been who people turn to in tough times. That’s a huge responsibility. It’s also a huge opportunity. McLarens is a premier independent loss adjusting and forensic technical services firm, with a global network that delivers consistently excellent service supported by deep local expertise.

Our work spans industries and the globe. From disaster relief to aviation, engineering to natural resources, our people get everything they need to impact lives on a global scale. We take our development seriously and offer careers that empower our people to strive for bigger goals and reach new heights. And we’ve got the expertise to help them get there: our Loss Adjusters boast an average of over 20 years' experience.

We’re building a culture where talent shines. Where ambition is everything. And people come first. It's your career, so why compromise?

What Drives Us:

At McLarens, our commitments shape every experience- for our clients, our people, and the communities we serve.

• Purpose: Positively impacting people and communities across the globe.
• Progress: Excellence, expertise, and growth opportunities.
• Place: Our culture of empowerment, support and belonging.

The Benefits:

Our people live by a shared set of values: Excellence, Teamwork, Respect, Knowledge, Thought Leadership, and Accountability. Together, they contribute to an inclusive culture that will help you thrive.

Here’s what else we offer:

• Compensation: Competitive salary and performance-related incentives.

• Development: Access to technical training, global knowledge-sharing, and career growth opportunities.
• Wellbeing & Flexibility: Support to balance professional and personal life (e.g., hybrid work, flexible schedule where applicable).
• Global Exposure: Opportunity to work with colleagues and clients across different countries.
• Inclusive Culture: A collaborative environment where your voice and contribution are valued.

Individual progress, global purpose. It’s all here at McLarens.

Our Company is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.

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