We’re Hiring: Senior Director of Quality

We’re Hiring: Senior Director of Quality

Full-Time On-site
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Job Description With a turnover of €3.15 billion, RUBIX is the largest supplier of industrial maintenance & distribution network in Europe. n The role of the Area Director is to achieve company Sales, Margin and Trading Profit budgets & targets across all branches in their geographical cluster. Fully responsible for engendering a stronger sales and business development culture within their geographic cluster to support our growth objectives whilst enhancing the customer experience through demonstrable sales effectiveness and customer orientation skills. The Area Director is responsible for leading and coaching the teams within their cluster to deliver their objectives. Key objectives and deliverables \n Sales Effectiveness: \n \n Ownership of the: \n \n Sales effectiveness of the branch geographic cluster \n The trading profit performance of the cluster \n The gross margin generated from all sales within the cluster. \n Responsibility for the cost P&L for the cluster \n \n \n \n Play an active role in the creation and execution of regional growth plans and across the cluster, understanding the strategy, taking ownership for new business development in partnership with the Regional Sales Director, and translating this into improved business performance \n \n \n Through regular 1:1s with external sales colleagues and regular review and analysis of available MI (e.g. CRM data), take responsibility for improving performance across all KPIs \n \n \n Consistent delivery of products to meet customer requirements through an optimal mix of centralised direct despatch and flexible localised delivery. \n \n \n Forecasting from weekly/monthly to update the business on your cluster's current performance to working with the leadership team on budgets. This will be supported with internal data reports and cluster pipeline. \n \n \n Building Cluster Strategy plans to fit with the overall business strategy by analysing cluster results, opportunities and challenges \n \n Customer Service: \n \n Enhance the customer service experience through all key touchpoints in the customer journey, drawing upon annual external/internal market research and through effective implementation and improvement of our customer service. \n Owning, developing and implementing action plans in response to our Customer Survey results to become the No.n \n Play an influential role in the Regional Leadership Team, helping to shape the continued successful execution of our business strategy and supporting regional plans. \n \n \n Leadership of all colleagues in the branch team to drive productivity, growth and profit improvement, holding regular 1:1s with all direct reports to review individual performance against objectives, KPIs and personal development gaols. \n \n \n Will provide regular coaching and development support to all colleagues in their team, to support each to deliver individual objectives and understand the broader regional and organisational strategy and goals \n \n \n Play an active role in the approach to colleague communication across the region and put in place structure to ensure that regular communications happen across the branches and colleagues receive the information they need \n \n \n Play an active role in driving positive employee engagement across their team, supporting the BBMs to deliver against their local engagement action plans and play an active role in delivering against the regional action plan. \n \n \n Take ownership for any recruitment, development and succession planning needs across the cluster \n \n Additional responsibilities \n \n Develop value added services through our technical and VMI teams \n Take ownership for all operational matters at all branches across the cluster, e.g. n \n \n Act with integrity \n Own & Take Action \n Stay curious \n Never settle \n Embrace perspectives \n \n Key Performance Indicators (KPIs) \n All KPIs will be agreed locally but will include a roll up of KPIs set for each branch, e.g. sales, GP, margin) \n Competencies required \n \n Strong understanding of the Rubix offer and value proposition, with the ability to articulate this to a variety of stakeholders, adapting style and content to maximise perception in the market.

We’re Hiring: Senior Director of Quality employer: Rubix

Rubix Industrial Services Company is an exceptional employer that prioritises employee growth and inclusivity, fostering a collaborative environment where diverse perspectives are valued. Located in Broughton, we offer our Stores & Inventory Managers the opportunity to make a meaningful impact on our customers' operations while enjoying a supportive work culture and comprehensive benefits that enhance both personal and professional development.

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Contact Details:

Rubix Recruitment Team