At Rubix, our InSite teams are based directly on-site with our customers, playing a critical role in managing and optimising the industrial supply chain. We ensure the right engineering components, MRO products, and services are always on hand, helping reduce downtime, improve efficiency, and keep industry running smoothly.
We’re not engineers on the tools, we’re trusted supply chain experts who support operational success from within. Our presence on-site allows us to build strong, trusted partnerships and deliver tailored, data-driven solutions that add value where it matters most — at the heart of our customers' operations!
If you enjoy solving problems, working in an inclusive team environment and making a meaningful impact, you’ll find your place with us, because we believe diverse perspectives help us build better solutions, together.
Job Location: National - Manchester/Leeds/Sheffield ideal locations
About the Role:
-
Responsible for the delivery of operational, commercial and service excellence across a defined set of contracts.
-
From contract award, placing Rubix in the best position to succeed, working in collaboration with the new business, operational excellence and implementation teams.
-
Responsible for ensuring each InSite is operating to the Rubix standard and audited through the relevant procedures. Such commitment to be evidenced through site visits, customer meetings and regional level discussions
-
Responsible for delivering the Auditing Action Plan for each InSite Location (as created by the Operational Excellence Lead) and sharing monthly updates with the customer as part of the Monthly Service Review
-
Responsible for InSite Stakeholder management through KPI attendance, regular Customer interactions and Auditing Pulse Survey Completion
-
Responsible for driving regionally lead Employee Engagement messages and initiatives
-
Commercial responsibility for the budget, leadership of Workstream Initiatives to support revenue generation, identification and delivery of commercial betterment (SOW, margin enhancement)
-
Primary point of contact for issue escalation outside of InSite
-
Risk prevention management via oversight of team and contract performance
-
Supporting contract renegotiations and demonstrating continuous improvement to support the Rubix partnership
-
A positive role model for, and leader of their team, ensuring that reporting team members have clearly defined roles and objectives, are fully trained in the supporting resources required to fulfil their role and are motivated to achieve the required standards of performance.
Working Hours:
Mon - Fri: 08.00am - 17.00pm
Total Hours: 40
Breaks: 60 mins
Key Skills, Experience & Requirements:
-
Experience of managing high performance team
-
Strong team player with a desire to support the delivery of common business goals
-
Sets and maintains high standards of work, experienced in the management and delivery of operational excellence
-
Monitors performance against deadlines and milestones
-
Strong leadership skills with a proven ability to inspire and motivate a team
-
Communication and inter-personal skills, including written, oral and presentational
-
Focuses on customer needs and satisfaction
-
Innovative
-
Listens, consults others and communicates proactively
The Company
Rubix UK has a commitment to doing things differently for our colleagues and customers.
Today, Rubix Group is the clear market leader with a presence in 23 markets and sales of €3.15bn in 2023. Our customers include some of the biggest names in manufacturing, the SMEs that form the backbone of industry and everything in-between.
More than a mover of boxes, we use our specialist knowledge and technical expertise to deliver products and services that keep production lines moving.
Right now, across Europe there are 9,000 of us and counting. We’ve disrupted and we have grown, but we’re not finished yet.
Working at Rubix
Benefits
Holiday Purchase
Wellbeing
Learning & Development
Enhanced Family Benefits
Retirement Support
Cycle to Work
Documents
Regional Insite Manager in Sheffield employer: Rubix
Rubix is an exceptional employer that fosters a collaborative and innovative work culture, where Field Service Technicians are empowered to tackle complex challenges and contribute to meaningful solutions. With a strong emphasis on employee growth and development, we offer extensive training opportunities and a supportive environment that values safety and quality. Located in a dynamic industry, our team enjoys the unique advantage of working with diverse engineering talents, ensuring a rewarding and fulfilling career path.