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- Tasks: Assist customers with orders and quotations while supporting the operational team.
- Company: Join a leading company dedicated to improving UK manufacturing and customer satisfaction.
- Benefits: Enjoy full training, a supportive team environment, and opportunities for growth.
- Why this job: Make a real impact in the manufacturing sector while developing valuable skills.
- Qualifications: Customer service experience is essential; background in manufacturing or trade is a plus.
- Other info: Full training provided, so don't hesitate to apply even if you're new to the field!
The predicted salary is between 24000 - 36000 £ per year.
We support our customers to ensure they have all the parts, spares and tooling they need to operate as well as working hard to ensure we obtain the best deals with suppliers. Our Customer Service Advisor is a pivotal part of the branch team and its success, so get ready to be in demand. As long as you're a team player with customer service experience, then this could be the role for you! Ideally, you will have some background in manufacturing, MRO, PPE or a trade counter environment; however, full training will be provided, so don't let this stop you from applying! What could be more rewarding than knowing you are helping to improve UK manufacturing?
Role Requirements:
- Generating and following up on customer quotations
- Processing customer orders accurately and efficiently
- Keeping track of back orders ensuring the order book is delivered on time and in full
- Supporting the operational team with converting spare parts, consolidating customer supply chain to Rubix
- Providing support to the stores team during annual leave coverage
Sales Administrator in Peterborough employer: Rubix
Contact Detail:
Rubix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator in Peterborough
✨Tip Number 1
Familiarise yourself with the manufacturing and MRO sectors. Understanding the terminology and processes involved will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the industry. Attend local events or join online forums related to manufacturing and customer service. This can provide valuable insights and potentially lead to referrals that could boost your application.
✨Tip Number 3
Prepare to discuss your customer service experience in detail. Think of specific examples where you've successfully resolved issues or improved customer satisfaction, as this will showcase your skills and fit for the role.
✨Tip Number 4
Research StudySmarter and our values. Understanding our mission and how we support UK manufacturing will allow you to align your answers with our goals, making you a more attractive candidate.
We think you need these skills to ace Sales Administrator in Peterborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service experience and any background in manufacturing, MRO, PPE, or trade counter environments. Use specific examples to demonstrate your skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and explains why you are a great fit for the Sales Administrator position. Mention your ability to work as part of a team and your commitment to customer service.
Highlight Relevant Skills: In your application, emphasise skills such as order processing, quotation generation, and supply chain management. These are key aspects of the role and will show that you understand the job requirements.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Rubix
✨Showcase Your Customer Service Skills
Since the role is pivotal in customer service, be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past. Highlight your ability to communicate effectively and maintain a positive attitude.
✨Demonstrate Team Player Attitude
Emphasise your experience working in a team environment. Discuss how you collaborate with colleagues to achieve common goals, especially in high-demand situations. This will show that you understand the importance of teamwork in this role.
✨Familiarise Yourself with Relevant Industries
Even if you lack direct experience in manufacturing or MRO, do some research on these sectors. Understanding the basics will help you speak confidently about the industry and demonstrate your enthusiasm for learning and contributing.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your interest in the role and the company. Ask about the team dynamics, training opportunities, or how success is measured in the Sales Administrator position. This can also help you gauge if the company is the right fit for you.
