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For Companies At a Glance
- Tasks: Assist customers with orders and quotations while supporting the operational team.
- Company: Join a leading company dedicated to improving UK manufacturing and customer satisfaction.
- Benefits: Enjoy full training, a supportive team environment, and opportunities for growth.
- Why this job: Be part of a dynamic team making a real impact in the manufacturing sector.
- Qualifications: Customer service experience is essential; background in manufacturing is a plus but not required.
- Other info: Full training provided, so don't hesitate to apply even if you're new to the field.
The predicted salary is between 28800 - 43200 £ per year.
We support our customers to ensure they have all the parts, spares and tooling they need to operate as well as working hard to ensure we obtain the best deals with suppliers.
Our Customer Service Advisor is a pivotal part of the branch team and its success, so get ready to be in demand. As long as you're a team player with customer service experience, then this could be the role for you!
Ideally, you will have some background in manufacturing, MRO, PPE or a trade counter environment; however, full training will be provided, so don't let this stop you from applying!
What could be more rewarding than knowing you are helping to improve UK manufacturing?
Role Requirements:- Generating and following up on customer quotations
- Processing customer orders accurately and efficiently
- Keeping track of back orders ensuring the order book is delivered on time and in full
- Supporting the operational team with converting spare parts, consolidating customer supply chain to Rubix
- Providing support to the stores team during annual leave coverage
Sales Administrator employer: Rubix
Contact Detail:
Rubix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Familiarise yourself with the manufacturing and MRO sectors. Understanding the terminology and processes will help you communicate effectively with both customers and suppliers, showcasing your enthusiasm for the role.
✨Tip Number 2
Brush up on your customer service skills. Since this role is pivotal in supporting customers, demonstrating your ability to handle inquiries and resolve issues efficiently will set you apart from other candidates.
✨Tip Number 3
Network with professionals in the industry. Attend relevant events or join online forums to connect with others in manufacturing and trade counter environments. This can provide insights and potentially lead to referrals.
✨Tip Number 4
Prepare to discuss your teamwork experience. As a Sales Administrator, you'll be part of a branch team, so be ready to share examples of how you've successfully collaborated with others in previous roles.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any background in manufacturing or trade environments. Use keywords from the job description to demonstrate your fit for the Sales Administrator role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your skills align with the responsibilities, such as generating customer quotations or processing orders.
Highlight Teamwork Skills: Since the role requires being a team player, emphasise your ability to work collaboratively. Provide examples of past experiences where you successfully contributed to a team’s success, especially in customer service settings.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Sales Administrator.
How to prepare for a job interview at Rubix
✨Show Your Customer Service Skills
Since the role is pivotal in customer service, be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past. Highlight your ability to communicate effectively and maintain a positive attitude.
✨Demonstrate Teamwork
This position requires a strong team player. Be ready to discuss experiences where you collaborated with others to achieve a common goal. Emphasise your willingness to support colleagues, especially during busy periods or when covering for absences.
✨Familiarise Yourself with the Industry
While full training will be provided, having some background knowledge in manufacturing, MRO, PPE, or trade counter environments can set you apart. Do a bit of research on these areas and be prepared to discuss how they relate to the role.
✨Be Detail-Oriented
The role involves processing orders accurately and keeping track of back orders. During the interview, mention your attention to detail and any systems or methods you use to ensure accuracy in your work. This will demonstrate your suitability for the role.
