At a Glance
- Tasks: Lead a dynamic team to optimise supply chain solutions and enhance customer relationships.
- Company: Join Rubix Industrial Services, a trusted partner in industrial supply chain management.
- Benefits: Competitive salary, career growth opportunities, and a supportive team environment.
- Other info: Work Monday to Friday with a focus on collaboration and continuous improvement.
- Why this job: Make a meaningful impact by solving problems and delivering tailored solutions on-site.
- Qualifications: Experience in customer service, leadership skills, and a full UK/Ireland driving licence required.
The predicted salary is between 40000 - 50000 £ per year.
At Rubix Industrial Services our InSite teams are based directly on-site with our customers, playing a critical role in managing and optimising the industrial supply chain. We ensure the right engineering components, MRO products, and services are always on hand, helping reduce downtime, improve efficiency, and keep industry running smoothly. We're not engineers on the tools, we're trusted supply chain experts who support operational success from within. Our presence on-site allows us to build strong, trusted partnerships and deliver tailored, data-driven solutions that add value where it matters most — at the heart of our customers' operations!
If you enjoy solving problems, working in an inclusive team environment and making a meaningful impact, you'll find your place with us, because we believe diverse perspectives help us build better solutions, together.
About the Role:
- The Insite Manager is a critical leader within the InSites and is responsible for overseeing the day-to-day execution of the customer contract, delivering exceptional service and stores management excellence.
- Serve as the primary face of the InSite operation, building and maintaining strong relationships with key customer stakeholders.
- Act as the first point of contact for escalated risks and low-level issue resolution, ensuring timely and satisfactory outcomes.
- Provide direct line management for the InSite team, ensuring performance aligns with operational objectives.
- Ensure compliance with service level agreements and contractual customer requirements.
- Implement and monitor processes that enhance operational efficiency and accuracy in stores management.
- Take ownership of delivering and reporting contractual KPIs, ensuring performance metrics are met or exceeded.
- Manage the InSite budget with commercial responsibility for revenue and margin growth.
- Leverage tools and resources to identify opportunities for increasing profitability.
- Collaborate with the Product Business Units to offer tailored solutions that deliver the best value to the customer.
- Identify opportunities to introduce value added services and initiatives that benefit the customer and support Rubix Industrial Services growth.
- Collaborate with cross-functional teams and Product Business Units to align solutions with customer needs.
Working Hours: Mon - Fri: 08:00 - 16:30 Total Hours: 40 Breaks: 30 mins
Key Skills, Experience & Requirements:
- Line manager responsibility.
- Experience in handling customer inquiries, resolving issues, and offering tailored solutions to meet customer goals.
- Proven experience in managing customer relationships, with a strong focus on providing excellent service, addressing client needs, and maintaining long-term partnerships.
- Leadership and people management.
- Operational expertise.
- KPI Management.
- Continuous Improvement.
- Collaboration.
- HSEQ knowledge.
- Full UK/Ireland Driving Licence Required.
Locations
Branch Manager (Insite Manager) in Pontefract, Yorkshire employer: Rubix
At Rubix Industrial Services, we pride ourselves on being an exceptional employer that values inclusivity and collaboration. Our Pontefract location offers a dynamic work environment where you can thrive as a Branch Manager, with ample opportunities for professional growth and development. We are committed to fostering strong partnerships and delivering tailored solutions, ensuring that our employees make a meaningful impact while enjoying a supportive and engaging workplace culture.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Manager (Insite Manager) in Pontefract, Yorkshire
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Rubix and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Rubix!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Rubix keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Branch Manager (Insite Manager) in Pontefract, Yorkshire
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Rubix:This is your chance to really connect with the team at Rubix. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Rubix
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Rubix.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Rubix that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Rubix. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
