The Role Permanent Full Time Role Summary The Branch Manager, internally known as Insite Manager is a pivotal on-site leader responsible for the seamless delivery of the customer contract at a major aerospace organisation based in Spalding. As the dedicated Rubix representative on site, you will manage day-to-day operations, ensure exceptional service delivery, and act as the trusted point of contact for the customer. Reporting to the Regional Insite Manager, you will oversee all aspects of on-site performance, including inventory management, service excellence, continuous improvement and the achievement of contractual KPIs. This role blends operational leadership, customer relationship management, commercial awareness and problem-solving to drive value and strengthen our partnership with the customer. Key Responsibilities Customer Relationship Management Oversee the daily execution of the contract, ensuring compliance with service level agreements and contractual customer requirements. Act as the primary day-to-day contact for the customer. Build strong relationships with stakeholders across the site. Develop trust and credibility through responsive service and problem resolution. Attend engineering meetings and support operational discussions. Operational Management Manage the on-site supply solution and ensure smooth day-to-day operation. Monitor and replenish stock cabinets and vending solutions across the site. Process customer orders and coordinate product deliveries. Ensure critical stock availability and minimise operational downtime. Commercial
Insite Manager in Lincolnshire employer: Rubix
Rubix Industrial Services Company is an exceptional employer that prioritises employee growth and inclusivity, fostering a collaborative environment where diverse perspectives are valued. Located in Broughton, we offer our Stores & Inventory Managers the opportunity to make a meaningful impact on our customers' operations while enjoying a supportive work culture and comprehensive benefits that enhance both personal and professional development.
