At a Glance
- Tasks: Lead daily operations and ensure top-notch service delivery at a major aerospace site.
- Company: Join a dynamic team at Rubix, a leader in the aerospace industry.
- Benefits: Enjoy a competitive salary, career growth, and a supportive work environment.
- Other info: Exciting opportunity for personal and professional development in a thriving sector.
- Why this job: Be the key point of contact and make a real impact on customer relationships.
- Qualifications: Strong leadership skills and experience in customer relationship management.
The predicted salary is between 33075 - 40425 £ per year.
The Role Permanent Full Time The Branch Manager, internally known as Insite Manager is a pivotal on-site leader responsible for the seamless delivery of the customer contract at a major aerospace organisation based in Grimsby.
As the dedicated Rubix representative on site, you will manage day-to-day operations, ensure exceptional service delivery, and act as the trusted point of contact for the customer.
Reporting to the Regional Insite Manager, you will oversee all aspects of on-site performance, including inventory management, service excellence, continuous improvement and the achievement of contractual KPIs.
This role blends operational leadership, customer relationship management, commercial awareness and problem-solving to drive value and strengthen our partnership with the customer.
Key Responsibilities Customer Relationship Management Oversee the daily execution of the contract, ensuring compliance with service level agreements and contractual customer requirements.
Act as the primary day-to-day contact for the customer.
Build strong relationships with stakeholders across the site.
Develop trust and credibility through responsive service and problem resolution.
Attend engineering meetings and support operational discussions.
Operational Management Manage the on-site supply solution and ensure smooth day-to-day operation.
Monitor and replenish stock cabinets and vending solutions across the site.
Process customer orders and coordinate product deliveries.
Ensure critical stock availability and minimise operational downtime.
Commercial
Branch Manager (Insite Manager) in Lincolnshire employer: Rubix
Rubix is an exceptional employer that fosters a collaborative and innovative work culture, where Field Service Technicians are empowered to tackle complex challenges and contribute to meaningful solutions. With a strong emphasis on employee growth and development, we offer extensive training opportunities and a supportive environment that values safety and quality. Located in a dynamic industry, our team enjoys the unique advantage of working with diverse engineering talents, ensuring a rewarding and fulfilling career path.
