At a Glance
- Tasks: Support customer service and manage inventory in a dynamic team environment.
- Company: Join RUBIX, Europe's leading distributor of MRO products and services.
- Benefits: Training opportunities, career progression, and a supportive team culture.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make a real impact while developing your skills in a fast-paced setting.
- Qualifications: Customer service experience and teamwork skills; training provided for all levels.
The predicted salary is between 25000 - 30000 £ per year.
RUBIX is Europe's leading distributor of industrial Maintenance, Repair Overhaul (MRO) products and services, including Bearings, Mechanical Power Transmission, Pneumatics, Hydraulics, Tools, and Personal Protective Equipment (PPE). We offer you a role in which you can make your own and develop within. We have our Rubix Academy which provides training and development opportunities, and we operate in an entrepreneurial environment and look to our colleagues to make a real difference for the business! We value and encourage our colleagues to take ownership and act with integrity, and teamwork is at the core of everything we do!
As a Sales Stores Operative, you will be an essential member of a small effective Insite Team, delivering high-level Customer Service Engineering Support. Based at one of our Insites, ideally you will have a background/understanding in Manufacturing, MRO, PPE, Trade Counters, and Warehousing. However, full training will be provided, so don't let this inhibit you from applying! In essence, if you are a team player with stores and customer service experience, the ability, willingness, and aptitude to learn, then this could be the role for you!
The Site is an extremely dynamic, ever-changing, and demanding environment. The Insite Team and physical Stores infrastructure are currently going through significant progressive continuous improvements to the betterment of the inventory, customer service, and working environment. Your personal and professional investment will help evolve the procurement and availability of essential/critical materials in support of the Site. The opportunity to be involved within a progressive, fast-moving, growing dynamic business, with career progression opportunities awaits.
Role Purpose:
- Support consistent delivery of agreed levels of Customer Service.
- Support other Insite Team Members with enquiries resolving issues.
- Support the sourcing and procurement of Stock/Non-Stock material in line with customer requirements and demands.
- Monitoring and expedite material Back Orders.
- Replenishment of Inventory.
- Ensure all Goods Inward consignments of material are promptly and accurately Goods Receipted.
- Ensure all Stock is promptly identified, stowed, and transacted on the Inventory Management Systems.
- Ensure Engineering Work Order material is timely picked, collated, and co-ordinated for collection in line with schedules/priorities.
- Carry out Stocktaking as directed and in accordance with the Stocktaking Plan.
- Maintain the cleanliness, upkeep, security, and integrity of the dedicated Engineering Storerooms and site-wide material distribution points.
Working Hours: 8.00 - 16.30 - Mon to Fri, 30 min break, 40 hours per week
Key Skills:
- An acute sense of ownership, pride in performance and output to improve Customer Service.
- A team player with a positive attitude, good interpersonal and teamwork skills.
- Punctuality with an infectious work ethic.
- The ability to adapt and interact well with customers and colleagues.
- Strong communication skills verbally (including phone competence) and written.
- Customer Service experience from a manufacturing/MRO/PPE background.
- Computer literate; Microsoft Office is essential (SAP experience desired) and capable of operating an integrated computer system.
- Experienced in a Warehousing/Stores Environment.
- Driving Licence.
- Forklift - Counter Balance Truck licence (Desirable).
Insite Internal sales & Stores Operative employer: Rubix
At RUBIX, we pride ourselves on being a leading employer in the industrial MRO sector, offering a dynamic and entrepreneurial work environment where your contributions truly matter. With our Rubix Academy providing extensive training and development opportunities, you can expect to grow both personally and professionally while working alongside a dedicated team that values integrity and collaboration. Join us at our Insite location, where you'll play a vital role in enhancing customer service and inventory management, all within a supportive and fast-paced atmosphere.
