At a Glance
- Tasks: Lead on-site operations, ensuring top-notch service delivery and customer satisfaction.
- Company: Join a dynamic team at Rubix, a leader in the industrial sector.
- Benefits: Competitive salary, career growth opportunities, and a supportive work environment.
- Other info: Ideal for those who thrive in a fast-paced, customer-focused role.
- Why this job: Be the key player in enhancing customer relationships and driving operational excellence.
- Qualifications: Experience in manufacturing or engineering, strong problem-solving skills, and a full UK driving licence.
The predicted salary is between 40000 - 50000 £ per year.
Job Description
The Branch Manager, internally known as Insite Manager is a pivotal on-site leader responsible for the seamless delivery of the customer contract in Hull.
As the dedicated Rubix representative on site, you will manage day-to-day operations, ensure exceptional service delivery, and act as the trusted point of contact for the customer.
Reporting to the Regional Insite Manager, you will oversee all aspects of on-site performance, including inventory management, service excellence, continuous improvement and the achievement of contractual KPIs.
This role blends operational leadership, customer relationship management, commercial awareness and problem-solving to drive value and strengthen our partnership with the customer.
Key Responsibilities Customer Relationship Management Oversee the daily execution of the contract, ensuring compliance with service level agreements and contractual customer requirements.
Act as the primary day-to-day contact for the customer.
Build strong relationships with stakeholders across the site.
Develop trust and credibility through responsive service and problem resolution.
Attend engineering meetings and support operational discussions.
Operational Management Manage the on-site supply solution and ensure smooth day-to-day operation.
Monitor and replenish stock cabinets and vending solutions across the site.
Process customer orders and coordinate product deliveries.
Ensure critical stock availability and minimise operational downtime.
Commercial & Financial Management Responsible for delivering the sales and margin budget whilst identifying opportunities to increase product penetration and service utilisation.
Ability to accurately forecast weekly against budget.
Collaborate with the Product Business Units to offer tailored solutions that deliver the best value to the customer.
Source products and services while maintaining margin awareness.
Prepare quotations and negotiate pricing where appropriate.
Responsible for the account profitability and commercial performance.
Problem Solving & Continuous Improvement Respond to customer issues and coordinate effective solutions.
Work with suppliers, internal teams and engineering specialists to resolve challenges.
Identify cost-saving opportunities and process improvements.
Support initiatives such as maintenance solutions, repair services, engineering surveys and efficiency projects.
Performance & Compliance Deliver against contractual KPIs and service level expectations.
Maintain accurate reporting and operational records.
Promote a strong health and safety culture.
Identify and report potential safety concerns and operational risks.
Ideal Candidate Profile Essential Experience within a manufacturing, engineering, industrial or MRO environment.
Strong customer-facing and stakeholder management skills.
Experience working independently and taking ownership of operational activities.
Commercial awareness with an understanding of pricing, margins and profitability.
Strong organisational and problem-solving abilities.
Exposure to P&L responsibility, budgeting or commercial decision-making.
Confident communicator capable of influencing decisions and building relationships.
Full UK Driving Licence Desirable Previous experience in operations management, engineering stores, manufacturing support, branch management or account management.
Knowledge of Kerridge K8 or similar ERP systems MRO (Maintenance, Repairs & Overhaul) Product Knowledge.
Experience supporting maintenance, repair and operational activities within manufacturing environments.
What Success Looks Like The successful candidate will become a trusted extension of the customer's team, ensuring products and services are delivered efficiently, operational issues are resolved quickly, stock availability is maintained, and opportunities for growth and continuous improvement are consistently identified.
This role would suit someone who enjoys autonomy, thrives in a customer-facing environment and has the confidence to take ownership of a strategically important site.
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Branch Manager (Insite Manager) in Hull employer: Rubix
Rubix is an exceptional employer that fosters a collaborative and innovative work culture, where Field Service Technicians are empowered to tackle complex challenges and contribute to meaningful solutions. With a strong emphasis on employee growth and development, we offer extensive training opportunities and a supportive environment that values safety and quality. Located in a dynamic industry, our team enjoys the unique advantage of working with diverse engineering talents, ensuring a rewarding and fulfilling career path.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Manager (Insite Manager) in Hull
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Branch Manager (Insite Manager) at Rubix!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Rubix or be willing to refer you for that Branch Manager (Insite Manager) position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Rubix who’s on the lookout for their next Branch Manager (Insite Manager) star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Branch Manager (Insite Manager) role at Rubix!
We think you need these skills to ace Branch Manager (Insite Manager) in Hull
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Rubix. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Rubix
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Rubix. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
