Service Centre Manager in Gateshead
Service Centre Manager

Service Centre Manager in Gateshead

Gateshead Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the engineering workshop, ensuring safety and efficiency in operations.
  • Company: Join a dynamic team at Rubix, a leader in engineering solutions.
  • Benefits: Enjoy a competitive salary, career development, and a supportive work environment.
  • Why this job: Make a real impact by managing innovative projects and developing new services.
  • Qualifications: Experience in engineering and strong communication skills are essential.
  • Other info: Opportunity for growth and to build relationships with key stakeholders.

The predicted salary is between 36000 - 60000 £ per year.

The purpose of the role is to be responsible and accountable for the safe and efficient operation of the engineering workshop. This encompasses health and safety, cost control, engineering standards, efficient operating practices, engineering staff management, management of workflow and housekeeping.

Key Responsibilities

  • Manage employees to organise and control workload and requirements.
  • Check that the paperwork produced for each job including time sheets and job cards are correctly completed.
  • Responsible for the safe operation of the workshop.
  • Responsible for ensuring the workflow and timely delivery of the workshop output.
  • Assist in the development of new services and initiatives.
  • Undertake self-development activities as required by the business.
  • Assist in the development and/or organising training of others.
  • Compliance with both Rubix and customer Health & Safety requirements.
  • Ensure that housekeeping of the workshop or facilities are maintained to the required standards.
  • Responsible that all quotes are sent to the required standard with all relevant information and completed in the required time based on urgency.
  • Responsible for maintaining order book and forecasting figures on a weekly basis to Engineering Director.
  • Able to use our IT systems – K8, CRM etc.
  • Visit customers sites to promote our services and grow our sales.
  • Assist and carry out disciplinary action.
  • Able to prioritise workload.

Key Stakeholders:

  • Engineering Director
  • Suppliers
  • Customers
  • Rubix distribution network (Branches and insites)
  • External Sales

Key Skills / Qualifications

  • Previous experience of working in an engineering environment
  • Experienced mechanical or Electrical Engineer
  • Strong communication skills
  • Analytical thinker
  • Computer literate with office programs (Word/Excel etc)
  • Must be a self-starter who can work under their own initiative.
  • The ability to multitask and work under pressure.
  • Relationship Builder

Service Centre Manager in Gateshead employer: Rubix

As a Service Centre Manager at our company, you will thrive in a dynamic and supportive work environment that prioritises safety, efficiency, and employee development. We offer comprehensive training opportunities, a strong focus on health and safety standards, and a culture that encourages innovation and teamwork. Located in a vibrant area, our company not only values your contributions but also provides a platform for meaningful career growth and the chance to make a real impact in the engineering sector.
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Contact Detail:

Rubix Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Centre Manager in Gateshead

✨Tip Number 1

Network like a pro! Reach out to your connections in the engineering field and let them know you're on the hunt for a Service Centre Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its services. Familiarise yourself with their engineering standards and health & safety practices. This will show that you're genuinely interested and ready to hit the ground running!

✨Tip Number 3

Don’t just wait for job alerts! Actively apply through our website and tailor your application to highlight your experience in managing workflows and staff. Show us how you can bring efficiency and safety to the workshop!

✨Tip Number 4

Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’re the perfect fit for the job!

We think you need these skills to ace Service Centre Manager in Gateshead

Health and Safety Compliance
Cost Control
Engineering Standards
Workflow Management
Employee Management
Training Development
IT Systems Proficiency (K8, CRM)
Customer Relationship Management
Time Management
Mechanical Engineering
Electrical Engineering
Strong Communication Skills
Analytical Thinking
Multitasking
Self-Starter

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous experience in an engineering environment and any relevant qualifications to show us you're the right fit for the Service Centre Manager role.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background aligns with our needs. Don’t forget to mention your strong communication skills and ability to manage workflows effectively.

Showcase Your Achievements: When detailing your work history, focus on specific achievements that demonstrate your ability to manage teams and improve operational efficiency. We love seeing quantifiable results, so if you’ve increased productivity or improved safety standards, let us know!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status. Plus, it shows us you’re keen to join our team!

How to prepare for a job interview at Rubix

✨Know Your Engineering Stuff

Make sure you brush up on your engineering knowledge, especially if you have experience in mechanical or electrical engineering. Be ready to discuss specific projects you've worked on and how you managed workflow and safety in those situations.

✨Showcase Your Leadership Skills

As a Service Centre Manager, you'll be managing employees and overseeing operations. Prepare examples of how you've successfully led teams, organised workloads, and handled any challenges that arose. This will demonstrate your ability to manage staff effectively.

✨Familiarise Yourself with IT Systems

Since the role requires using IT systems like K8 and CRM, it’s a good idea to familiarise yourself with these tools beforehand. If you have experience with similar systems, be sure to mention it during the interview to show you're tech-savvy.

✨Prepare for Health & Safety Questions

Health and safety is a big part of this role, so expect questions about compliance and best practices. Think of specific instances where you ensured safety standards were met in your previous roles, and be ready to discuss how you would maintain these standards in the workshop.

Service Centre Manager in Gateshead
Rubix
Location: Gateshead
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  • Service Centre Manager in Gateshead

    Gateshead
    Full-Time
    36000 - 60000 £ / year (est.)
  • R

    Rubix

    50-100
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