At a Glance
- Tasks: Deliver exceptional service by managing orders and quotations while building strong customer relationships.
- Company: Join a dynamic team in a supportive environment with opportunities for growth.
- Benefits: Remote work, competitive salary, and potential for permanent contract after maternity cover.
- Other info: Perfect for proactive individuals who thrive on challenges and enjoy teamwork.
- Why this job: Be part of a fast-paced team where your contributions directly impact customer satisfaction.
- Qualifications: Experience in customer service or sales, with strong Microsoft Office skills.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a proactive and detail‑driven Internal Sales professional to join our team on a maternity cover contract; our previous two maternity covers have successfully gained a permanent contract. This role is central to delivering exceptional service to both internal and external customers, ensuring smooth order flow, accurate quotation management, and strong communication across the business. You will play a key part in supporting the Sales Office Manager and contributing to the overall performance of the Customer Hub. If you thrive in a fast‑paced environment, enjoy building strong customer relationships, and can manage multiple priorities with confidence, we’d love to hear from you.
Key Responsibilities
- Prepare and submit accurate quotations within required deadlines using email, telephone, and other communication channels.
- Input customer orders efficiently into internal systems, maintaining accurate transactional records.
- Ensure commercial terms and product references are correctly maintained across all systems.
- Manage workload proactively, driving effective conversion of quotations and timely placement of orders.
- Identify and develop incoming enquiries to maximise revenue and profitability.
- Build and maintain strong, trusting relationships with customer contacts, understanding their business needs and challenges.
- Use customer systems where required to support order flow and communication.
- Support the delivery of departmental KPIs and collaborate closely with internal Contract Managers.
- Complete administrative tasks in line with company procedures and ISO accreditation requirements.
- Expedite orders and quotations where required to ensure OTIF (On Time In Full) delivery.
- Maintain positive working relationships with colleagues and customers, including when working remotely.
Key Challenges
- Managing a consistently high workload from enquiry through to purchase order.
- Building and sustaining strong relationships with both customers and internal teams.
- Continuously improving processes and working methods.
- Meeting deadlines while handling multiple tasks simultaneously.
- Supporting company profit and growth targets through effective supply chain and customer management.
Skills & Competencies Required
- Experience in customer service, sales, or purchasing roles.
- Strong understanding of information systems and proficiency in Microsoft Office (Excel, Outlook, Word).
- Ability to work independently and collaboratively as needed.
- Confident problem‑solver with the ability to instil trust when resolving issues.
- High attention to detail and accuracy.
- Logical thinker with the ability to view issues from multiple perspectives.
Internal Sales Specialist (12-Month FTC) – Remote in Wolverhampton employer: Rubix UKII
Join a dynamic and supportive team as an Internal Sales Specialist, where your contributions directly impact customer satisfaction and business success. Our remote work culture promotes flexibility and work-life balance, while offering opportunities for professional growth and development, as evidenced by our previous maternity cover roles leading to permanent positions. With a focus on collaboration and continuous improvement, we ensure that every employee feels valued and empowered to excel in their role.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Specialist (12-Month FTC) – Remote in Wolverhampton
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the lookout for an Internal Sales role, and who knows? They might just have the inside scoop on opportunities that aren't even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your skills align with the role. Practise common interview questions, especially around customer service and sales scenarios, so you can showcase your experience confidently.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in making you memorable. Mention something specific from your conversation to show you were engaged and are genuinely interested in the position.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it shows you're proactive and keen to be part of our team!
We think you need these skills to ace Internal Sales Specialist (12-Month FTC) – Remote in Wolverhampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Internal Sales role. Highlight your customer service experience and any relevant sales achievements to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background aligns with our needs. Be genuine and let your personality come through!
Showcase Your Communication Skills:Since this role involves a lot of communication, make sure your application is clear and concise. Use proper grammar and structure to demonstrate your attention to detail and professionalism.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Rubix UKII
✨Know Your Stuff
Before the interview, make sure you understand the role of an Internal Sales Specialist inside out. Familiarise yourself with the key responsibilities like managing quotations and customer orders. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Skills
Since this role is all about building strong relationships, be ready to share examples of how you've successfully managed customer interactions in the past. Think of specific situations where you resolved issues or improved customer satisfaction – this will demonstrate your proactive approach.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to managing workloads or handling multiple priorities. Prepare by thinking through how you would tackle these challenges, focusing on your problem-solving skills and ability to stay organised under pressure.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for order management, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
