At a Glance
- Tasks: Provide top-notch IT support and resolve incidents using Windows 11 and Microsoft 365.
- Company: Join Rubix UKII, a forward-thinking company focused on excellent customer service.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for growth.
- Other info: Dynamic team environment with plenty of chances to learn and advance your career.
- Why this job: Be the go-to tech hero, making a real difference in users' experiences.
- Qualifications: Experience with Windows, Microsoft 365, and IT support tools like ServiceNow or Jira.
The predicted salary is between 30000 - 40000 £ per year.
Rubix UKII is seeking a proactive Service Desk Analyst to provide first‑line and second‑line IT support across the business, resolving incidents and requests while delivering an excellent customer experience.
You will work with Windows 11, Microsoft 365, AD/Entra ID, Exchange Online, and VPNs, using ITSM tools such as ServiceNow or Jira Service Management to manage tickets and drive timely resolutions.
Service Desk Specialist - Windows & Microsoft 365 Expert in Oldbury employer: Rubix UKII
Deritend, part of the Rubix Group, is an exceptional employer that values its employees by fostering a collaborative and supportive work culture. With a commitment to employee growth through continuous development opportunities and a focus on health and safety, we ensure that our team members thrive in a dynamic environment. Located in Deritend, we offer the chance to work with prestigious clients while being part of a company that has a rich history and a strong reputation in optimising asset performance.
