The Role
- Temporary - 12 Month Fixed Term
- Full Time
At Rubix, our Sales Offices are the frontline of our business, where expert knowledge meets exceptional customer service. Acting as a vital hub between our customers, suppliers, and internal teams, the Sales Offices ensure the smooth delivery of products, engineering services, and solutions that keep industry moving. This centralised customer facing internal role will focus on delivering market leading levels of customer service to our client base, covering a wide range of industries and markets. You will assess and understand what the customer’s needs are and meet these using a curious mind set and a winning sales attitude. This will include the supply of quotations to customers and their conversion to orders all the way through to delivery, making sure the customer is always informed by using best practice and specifically designed business processes.
Location: Plymouth
About The Role
- Initiating, developing, and maintaining customer relationships.
- Establishing customer requirements.
- Utilisation of system workplaces for quotation and order delivery.
- Preparing and submitting customer quotations on push products and services by only using Rubix managed product references.
- Ensure a robust follow up of all quotations to handle objections and win the order.
- Order processing and fulfilment.
- Providing basic levels of technical support to customers on the products/services available from Rubix (Full training provided).
- Introducing customers to new products/services.
- Conducting powerful Golden Hour phone calls to customers using the training and direction provided.
- Providing market leading levels of customer service.
Key Skills, Experience & Requirements
- Strong written and verbal communication skills
- Positive 'can-do' attitude
- Ability to communicate effectively at all levels
- Administrative Skills - Confident and able to work with Microsoft packages such as outlook and excel
- Knowledge of a similar industry is preferable but not essential
- Experience within a sales environment preferred
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Internal Sales - 12M FTC in Oldbury employer: Rubix UKII
Rubix Industrial Services is an exceptional employer that prioritises employee development and fosters a collaborative work culture. With a focus on achieving sales and service excellence, employees benefit from comprehensive training opportunities and a supportive environment that encourages innovation and teamwork. Located in a dynamic industry, this role offers the chance to make a significant impact while enjoying a balanced work-life schedule.
