At a Glance
- Tasks: Manage stock orders, conduct cycle counts, and ensure timely deliveries.
- Company: Join a dynamic team at Rubix Industrial Services in Mexborough.
- Benefits: Flexible working hours, supportive environment, and opportunities for growth.
- Other info: Work part-time with a focus on safety and teamwork.
- Why this job: Be a key player in customer operations and make a real difference.
- Qualifications: Experience in customer service or administration; supply chain knowledge is a plus.
The predicted salary is between 20000 - 25000 € per year.
Job Location: Mexborough
About The Role
The Stock & Replenishment Administrator is a pivotal member of the customer support team within the InSite, split between the engineering stores and the Rubix Industrial Services office at the customer’s site. Responsibilities include:
- Order stock based on customer requirements and inventory levels.
- Conduct high quality stock cycle counts, investigate discrepancies, and implement corrective actions.
- Expediting orders – ensuring our suppliers stick to their quoted delivery dates.
- Negotiate prices and delivery terms with suppliers to ensure cost efficiency and adherence to timelines.
- Maintain accurate records of transactions and inventory movements in relevant systems.
- Respond promptly to customer and supplier enquiries with clear and concise communication.
- Support the Customer Operations Manager in sourcing activities.
- Build and maintain relationships with suppliers and the customer’s engineering and procurement teams.
- Promote a safety‑first culture by adhering to and enforcing HSEQ policies and procedures.
- Identify, report, and act on hazards, taking immediate corrective actions when necessary.
Working Hours: Tues–Thurs: 8:00am - 16:00pm, 30 mins break, 24 hours per week.
Key Skills, Experience & Requirements:
- Proven experience in a customer‑facing operational or administrative role.
- Experience in the MRO, engineering, or supply chain sectors is desirable but not essential.
- Familiarity with inventory management systems and processes.
- Basic understanding of procurement and supply chain principles.
- Competence in using Microsoft Office Suite, particularly Excel, and ERP systems.
- Understanding of health and safety requirements.
- Relationship building.
- Attention to detail.
- Problem solving.
Customer Operations Advisor in Mexborough employer: Rubix UKII
As a Customer Operations Advisor at our Mexborough location, you will be part of a dynamic team that values collaboration and innovation. We offer a supportive work culture that prioritises employee growth through training and development opportunities, alongside competitive benefits. Join us to make a meaningful impact while enjoying a safe and engaging workplace that fosters strong relationships with both customers and suppliers.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Operations Advisor in Mexborough
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. Building connections can lead to job opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute. We want you to shine, so practice common interview questions and have your own ready to ask!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over others.
We think you need these skills to ace Customer Operations Advisor in Mexborough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Operations Advisor role. Highlight your experience in customer-facing roles and any relevant skills, like inventory management or problem-solving. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs. Keep it concise but engaging – we love a good story!
Show Off Your Skills:Don’t forget to showcase your skills in Microsoft Office and any ERP systems you’ve used. If you have experience in MRO or supply chain, make sure to mention that too. We’re looking for someone who can hit the ground running!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Rubix UKII
✨Know Your Stuff
Make sure you understand the key responsibilities of a Customer Operations Advisor. Brush up on inventory management systems and procurement principles, as these will likely come up in conversation. Being able to discuss your relevant experience confidently will show that you're prepared and knowledgeable.
✨Showcase Your Communication Skills
Since this role involves responding to customer and supplier enquiries, practice clear and concise communication. Think of examples from your past where you've successfully resolved issues or built relationships. This will demonstrate your ability to handle customer interactions effectively.
✨Be Ready to Problem Solve
Prepare for situational questions that test your problem-solving skills. Think about times when you've had to investigate discrepancies or implement corrective actions. Sharing specific examples will highlight your attention to detail and proactive approach.
✨Emphasise Safety Awareness
Given the importance of HSEQ policies in this role, be ready to discuss how you've promoted safety in previous positions. Share any experiences where you've identified hazards and taken corrective actions, showing that you prioritise a safety-first culture.
