Rubix UK is seeking a proactive Service Desk Analyst to join our IT team. You’ll provide first-line and second-line support, diagnosing hardware, software, OS, and network issues while guiding users to quick resolutions and delivering an excellent customer experience.
You’ll work across Windows 11 and Microsoft 365, with Active Directory, VPNs, remote tools and ITSM platforms such as ServiceNow, Jira Service Management, Freshservice or ManageEngine. Strong customer focus is essential.
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IT Service Desk Specialist - Windows, 365 & AD Expert in Oldbury employer: Rubix Group
Rubix UK is an exceptional employer that prioritises the growth and well-being of its employees, offering a dynamic work culture where innovation and collaboration thrive. With a strong commitment to learning and development, employees in the CAD Design role can expect ample opportunities for professional advancement while enjoying benefits such as holiday purchase options and enhanced family support. Located at the heart of a leading market player in the industrial sector, Rubix fosters a supportive environment that encourages creativity and technical excellence.
