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- Tasks: Be the first point of contact for customers and manage their queries effectively.
- Company: Join a high-performing sales team in Yeovil, Somerset.
- Benefits: Enjoy a competitive salary, quarterly commissions, and a structured office environment.
- Other info: Opportunity for career growth in a dynamic and supportive workplace.
- Why this job: Make a visible impact while developing your customer service skills.
- Qualifications: Experience in sales or customer service with strong communication skills.
The predicted salary is between 36000 - 36000 £ per year.
Are you a confident communicator who enjoys being the first point of contact for customers? Do you thrive in a fast-paced, office-based role where attention to detail and follow-through really matter? This Sales Support & Customer Service Coordinator opportunity offers stability, variety and the chance to make a visible impact within a high-performing sales environment.
As a Sales Support & Customer Service Coordinator, you will benefit from:
- A fully office-based role with a structured working environment
- Quarterly sales commission in addition to basic salary
- Clear processes and systems to support success
- Exposure to a varied product range, including bespoke solutions
- Autonomy in managing customer queries, quotes and orders
- Being part of an established and high-performing sales function
Your responsibilities will include:
- Acting as the first point of contact for inbound calls and website enquiries
- Preparing and processing quotations and customer orders accurately
- Managing sample requests and proactively following up to generate new leads
- Tracking quotes and orders while keeping customers informed of progress
- Providing detailed product information and guidance to customers
- Maintaining accurate records using a CRM system
Your experience will include:
- Previous experience in sales and or customer service
- Strong telephone manner with confidence handling inbound and outbound calls
- High attention to detail and accuracy in order processing
- Ability to multitask and prioritise in a busy office-based environment
- Confident use of CRM systems and Microsoft Office
- A proactive, organised and customer-focused approach
If you’re ready to step into an office-based Sales Support & Customer Service Coordinator role where your contribution is recognised and your skills are fully utilised, we’d love to hear from you. Apply today with an up-to-date CV or call Grace at Rubicon for more information.
Sales Support & Customer Service Coordinator in Yeovil employer: Rubicon Recruitment
Contact Detail:
Rubicon Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support & Customer Service Coordinator in Yeovil
✨Tip Number 1
Make sure to research the company before your interview. Knowing their products and values will help you connect with the interviewer and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about being the first point of contact, being confident and clear when speaking can really set you apart from other candidates.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows that you're engaged and gives you a chance to find out more about the team and the company culture.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and keep you fresh in the interviewer's mind.
We think you need these skills to ace Sales Support & Customer Service Coordinator in Yeovil
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about being the first point of contact for customers, make sure your written application reflects your confident communication style. Use clear and concise language to demonstrate how you can effectively engage with customers.
Highlight Your Attention to Detail: Attention to detail is key in this role, so don’t shy away from showcasing your accuracy in previous experiences. Mention specific examples where your meticulous nature made a difference, especially in processing orders or managing customer queries.
Demonstrate Your Multitasking Abilities: This position requires juggling multiple tasks, so let us know how you’ve successfully managed competing priorities in the past. Share instances where you’ve handled busy environments while maintaining high standards of service.
Tailor Your CV to Us: Make sure your CV is up-to-date and tailored to the Sales Support & Customer Service Coordinator role. Highlight relevant experience and skills that match the job description, and remember to apply through our website for the best chance of success!
How to prepare for a job interview at Rubicon Recruitment
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company and its products. Research their sales processes and customer service approach. This will help you answer questions confidently and show that you’re genuinely interested in the role.
✨Show Off Your Communication Skills
As a Sales Support & Customer Service Coordinator, communication is key. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few examples of how you've successfully handled customer queries or resolved issues in the past.
✨Demonstrate Attention to Detail
Since this role requires high attention to detail, be prepared to discuss how you ensure accuracy in your work. Bring up specific instances where your meticulousness made a difference, whether in processing orders or managing customer information.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for CRM, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.