Technical Support Engineer

Technical Support Engineer | Bournemouth | £30,000 + Benefits Are you an IT enthusiast with a passion for problem-solving and helping others? Do you enjoy working with a dynamic team, tackling challenges and supporting a wide range of technology? If you thrive in a fast-paced, varied environment, we want to hear from you! Rubicon’s client is a growing firm within the legal sector, known for its forward-thinking approach to technology. Their IT team is looking for a 2nd Line Support Technician to join their Bournemouth office and provide technical expertise to 200 users across multiple sites. If you are proactive, solution-oriented and enjoy troubleshooting, this role offers plenty of opportunities to learn, grow and develop your IT career. Technical Support Engineer, you’ll benefit from: Enhanced holiday allowance + Christmas Shutdown Enhanced pension contributions (1-2% of salary) Flexible working options and some remote working available Enhanced Maternity, Paternity, and Adoption leave Profit Sharing Programme Cycle to Work scheme and free daily beverages Retail discounts, financial planning services, and more! Technical Support Engineer, your key responsibilities will include: Troubleshooting and resolving 1st and 2nd line IT support queries for users Supporting users with hardware, software and network issues, including Microsoft and Mac OS Managing user accounts and…