At a Glance
- Tasks: Coordinate window and door installations, ensuring smooth communication with customers and teams.
- Company: Join a supportive team in the home improvement industry with a focus on customer satisfaction.
- Benefits: Enjoy free parking, gym membership, private health plan, and a close-knit team environment.
- Other info: Perfect for those who thrive in dynamic environments and love multitasking.
- Why this job: Make a real difference by helping customers through their installation journey.
- Qualifications: Experience in customer service or coordination, with strong organisational skills.
The predicted salary is between 30000 - 30000 £ per year.
You'll be the calm, organised presence customers rely on from the moment their order is booked to the day it's installed. No two days look quite the same, but the people you're helping always come first. This is a role where being dependable really counts, and it won't go unnoticed.
As a Project Coordinator, you will benefit from:
- Free on-site parking
- Free membership to a local gym
- Private health plan
- A small, close-knit team environment with direct support from your Customer Service Manager
Your responsibilities will include:
- Overseeing and coordinating window and door installations from start to finish
- Booking installation and remedial visits with the installation team
- Managing installation team diaries to optimise travel and time efficiency
- Arranging and coordinating the parts needed for installations and visits
- Maintaining regular contact with customers by phone and email throughout their project
- Resolving customer enquiries and issues promptly and professionally
Your experience will include:
- Experience in a customer service or coordination role
- Previous experience managing schedules, bookings, or team coordination would be an advantage
- Experience within construction, glazing, or the home improvement industry would be advantageous
- Excellent telephone and email etiquette with a professional, solutions-focused approach
- Strong organisational skills and the ability to juggle multiple projects at once
If you're looking for a role where your reliability and people skills make a genuine difference to how a project runs, this position offers exactly that. Apply today with an up-to-date CV or call Claire Heckford at Rubicon for more information.
Project Coordinator employer: Rubicon Recruitment
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