At a Glance
- Tasks: Manage customer enquiries, prepare quotes, and track orders in a supportive team.
- Company: Join a close-knit team at a dynamic company in Edenbridge.
- Benefits: Up to £30,000 salary, full training, and a friendly work environment.
- Other info: Great opportunity for career growth in a collaborative setting.
- Why this job: Make a real impact by building strong relationships with customers.
- Qualifications: B2B customer service experience and confident communication skills required.
The predicted salary is between 31500 - 38500 £ per year.
Fancy joining a business where your voice matters and every customer conversation counts? This is a great opportunity to bring your customer service experience into a busy, team-oriented environment where reliability and a genuine helpful attitude go a long way.
As an Internal Sales Support, you will benefit from:
- A supportive, close-knit team environment
- The chance to build strong relationships with a set portfolio of customers
- Full training on internal systems and processes
- A varied role covering enquiries, quotations, and order tracking
Your responsibilities will include:
- Managing and responding to incoming customer enquiries in line with company procedures
- Preparing quotations for standard products using the internal pricing system
- Liaising with the planning team to confirm and maintain delivery schedules
- Keeping customers updated on any changes to their orders
- Logging customer feedback and handling incoming calls professionally
Your experience will include:
- B2B customer service experience, ideally within a manufacturing or electronics environment
- Confident communicator, both verbal and written
- Comfortable working independently as well as part of a team
- IT literate, including MS Excel, with the ability to pick up new systems quickly
- Experience with an ERP or CRM system is desirable
If you're looking for a role where you can settle in, build real relationships with your customers, and be part of a team that values consistency, this could be a great fit. Apply today with an up-to-date CV or call Claire at Rubicon for more information.
Internal Sales Support in Edenbridge employer: Rubicon Recruitment
Rubicon Recruitment is an excellent employer, offering a structured environment that fosters professional growth and development. With a focus on efficiency and attention to detail, employees benefit from a supportive work culture and the opportunity to enhance their skills in a dynamic setting. Located in Poole, this temporary Audio Typist role provides a unique chance to gain valuable experience while contributing to a dedicated team.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Support in Edenbridge
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Rubicon Recruitment.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Rubicon Recruitment. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Internal Sales Support in Edenbridge
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Rubicon Recruitment.
How to prepare for a job interview at Rubicon Recruitment
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Rubicon Recruitment's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Rubicon Recruitment offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
