At a Glance
- Tasks: Manage customer enquiries and drive quote conversions while supporting the aftersales function.
- Company: Established specialist manufacturer in Poole with a supportive team culture.
- Benefits: 25 days holiday, private medical cover, free parking, and a modern office environment.
- Other info: Stable role with opportunities for growth and product knowledge development.
- Why this job: Make a real impact by building relationships and ensuring customer satisfaction.
- Qualifications: Strong admin skills, proactive customer engagement, and a willingness to learn.
If you're someone who takes pride in keeping things running smoothly, building genuine relationships with customers, and knowing your work has a direct impact on the business, this could be a great fit. This is a varied, people-facing role that combines proactive customer contact with solid administrative ownership. You'll be at the heart of the aftersales function for an established, specialist manufacturer based in Poole.
As an Internal Sales Co-ordinator, you will benefit from:
- 25 days holiday plus bank holidays
- Private medical and critical illness cover
- Free on-site parking
- Modern, well-equipped office environment
- A supportive team and the opportunity to grow your product knowledge over time
As an Internal Sales Co-ordinator, your responsibilities will include:
- Managing customer enquiries for spare parts, preparing and following up on quotes through to invoicing
- Making proactive outbound calls to existing customers to drive quote conversion and identify upcoming requirements
- Promoting relevant product upgrades and special offers to the existing customer base
- Co-ordinating with the service team to ensure parts availability and managing supplier and delivery schedules
- Overseeing warranty processes and producing weekly reports on enquiries, orders, and aftersales activity
- Maintaining regular customer contact to support the continued success of the aftersales function
As an Internal Sales Co-ordinator, your experience will include:
- Strong administrative skills, including confident use of Word, Excel, Outlook, and CRM systems
- Experience of proactive customer-facing calls, ideally with some exposure to working to targets
- High attention to detail and the ability to manage and prioritise your own workload
- A team-oriented approach with a proactive, solutions-focused mindset
- A willingness to learn about technical products (no prior engineering or manufacturing experience required)
If you're looking for a stable, people-centred role where your reliability and customer care genuinely make a difference, we'd love to hear from you. Apply today with an up-to-date CV or call Claire at Rubicon for more information.
Internal Sales Co-ordinator in Broadstone employer: Rubicon Recruitment
Join a dynamic and supportive team as an Internal Sales Co-ordinator in Poole, where your contributions directly impact our success. Enjoy a modern office environment, generous holiday allowance, and opportunities for personal growth while building lasting relationships with customers. With a focus on collaboration and continuous learning, this role offers a fulfilling career path in a well-established manufacturing company.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Co-ordinator in Broadstone
✨Tip Number 1
Get to know the company inside out! Research their products, values, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills match the role of Internal Sales Co-ordinator. Highlight your customer service experience and administrative skills to make a strong impression.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you, which could give you an edge in the hiring process.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Internal Sales Co-ordinator in Broadstone
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Internal Sales Co-ordinator role. Highlight your administrative skills and any customer-facing experience to show us you’re the right fit!
Craft a Personal Cover Letter:Don’t just send a generic cover letter! Use this opportunity to express why you’re excited about the role and how your proactive approach can benefit our team. We love seeing genuine enthusiasm!
Showcase Your Attention to Detail:In a role where managing enquiries and quotes is key, demonstrate your attention to detail in your application. A well-organised CV and error-free writing will catch our eye!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Rubicon Recruitment
✨Know Your Stuff
Familiarise yourself with the company’s products and services. Since this role involves promoting upgrades and special offers, being knowledgeable about what you’re selling will help you build credibility with your interviewers.
✨Show Off Your People Skills
Prepare examples of how you've successfully managed customer relationships in the past. This role is all about building genuine connections, so be ready to discuss your proactive approach to customer contact and how it has positively impacted your previous roles.
✨Demonstrate Your Organisational Skills
Since strong administrative skills are key for this position, come prepared to talk about how you manage your workload. Share specific tools or methods you use to stay organised, especially when juggling multiple tasks like quotes, orders, and customer enquiries.
✨Be Ready to Learn
Express your willingness to learn about technical products, even if you don’t have prior experience. Highlight any instances where you’ve quickly picked up new information or skills in the past, showing that you’re adaptable and eager to grow.
