At a Glance
- Tasks: Build and configure devices, manage support tickets, and improve deployment processes.
- Company: Well-regarded technology services business in Bournemouth.
- Benefits: 22 days holiday, healthcare scheme, pension, and Microsoft certification pathway.
- Other info: Great opportunity for career growth and skill development in tech.
- Why this job: Take ownership of device lifecycles and enjoy a stable yet dynamic work environment.
- Qualifications: Hands-on experience with device management tools and good communication skills.
If you're someone who takes pride in doing things properly, this is a role where that matters. Joining a well-regarded technology services business, you'll have clear ownership of the full device lifecycle, from build and configuration through to deployment, with a consistent, process-driven environment around you. No two days are identical, but the foundations are stable and the expectations are clear.
As a Builds Engineer, you will benefit from:
- 22 days holiday + bank holidays
- Exposure to a defined Microsoft certification pathway, including AZ-900, SC-900, MS-900, and MD-102
- Healthcare scheme
- Pension scheme
Your responsibilities will include:
- Building, configuring, and deploying end-user devices including desktops, laptops, mobile phones, and tablets using Microsoft Intune and Autopilot
- Maintaining accurate device asset records and documentation throughout the full hardware lifecycle
- Logging, triaging, and managing support tickets through ConnectWise, ensuring clear escalation notes where required
- Supporting hardware lifecycle management including refreshes, repairs, and decommissioning
- Assisting with stock management and contributing to process improvements for device builds and deployments
Your experience will include:
- Hands-on experience building and configuring end-user devices in a technology, managed services, or IT support environment
- Familiarity with Microsoft Intune, Autopilot, or equivalent device management tools
- Experience using a ticketing system such as ConnectWise or similar
- A solid understanding of operating systems, application installation, and basic security tooling including Defender
- Good communication skills and a reliable, methodical approach to documentation and asset management
- Any progress towards Microsoft Fundamentals or Modern Desktop Administrator certification would be advantageous
Builds Engineer in Bournemouth employer: Rubicon Recruitment
As a Builds Engineer at our esteemed technology services company in Bournemouth, you will thrive in a supportive and process-driven environment that values precision and ownership. With opportunities for professional growth through a defined Microsoft certification pathway, alongside generous holiday allowances and a comprehensive healthcare scheme, we foster a culture of continuous improvement and collaboration, making us an exceptional employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Builds Engineer in Bournemouth
✨Tip Number 1
Get your hands dirty! If you want to stand out as a Builds Engineer, show us your practical skills. Set up a home lab or volunteer for tech projects to gain experience with device management tools like Microsoft Intune and Autopilot.
✨Tip Number 2
Network like a pro! Connect with professionals in the tech industry through LinkedIn or local meetups. Don’t be shy to ask for advice or insights about the role; you never know who might have a lead on a job!
✨Tip Number 3
Prepare for the interview by brushing up on your knowledge of operating systems and security tools. We love candidates who can talk confidently about their experiences and how they’ve tackled challenges in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team as a Builds Engineer.
We think you need these skills to ace Builds Engineer in Bournemouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Builds Engineer role. Highlight your hands-on experience with device management tools like Microsoft Intune and any relevant certifications you've got under your belt.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your methodical approach aligns with our process-driven environment. Don’t forget to mention your familiarity with ticketing systems like ConnectWise!
Showcase Your Communication Skills:As a Builds Engineer, good communication is key. In your application, give examples of how you've effectively communicated in past roles, especially when managing support tickets or collaborating with teams on device deployments.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light possible!
How to prepare for a job interview at Rubicon Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Intune, Autopilot, and any other device management tools mentioned in the job description. Be ready to discuss your hands-on experience with building and configuring devices, as this will show that you’re not just familiar with the theory but can also apply it practically.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've logged, triaged, and managed support tickets in previous roles. Think about specific challenges you faced and how you resolved them, especially using systems like ConnectWise. This will demonstrate your methodical approach and reliability in managing support issues.
✨Highlight Your Documentation Skills
Since maintaining accurate device asset records is crucial for this role, be ready to talk about your experience with documentation. Bring examples of how you’ve kept records in the past and why you believe it’s important for effective asset management.
✨Express Your Enthusiasm for Continuous Learning
Mention any progress you've made towards Microsoft certifications or your eagerness to pursue them. This shows that you’re committed to professional development and staying updated with industry standards, which is a big plus for any tech company.
