At a Glance
- Tasks: Manage customer enquiries and drive sales through proactive communication.
- Company: Established specialist manufacturer in Poole with a supportive team.
- Benefits: 25 days holiday, private medical cover, free parking, and career growth opportunities.
- Other info: Dynamic office environment with a focus on teamwork and learning.
- Why this job: Make a real impact in a people-focused role while developing your skills.
- Qualifications: Strong admin skills and experience in customer-facing roles preferred.
The predicted salary is between 30000 - 30000 £ per year.
If you're someone who takes pride in keeping things running smoothly, building genuine relationships with customers, and knowing your work has a direct impact on the business, this could be a great fit. This is a varied, people-facing role that combines proactive customer contact with solid administrative ownership. You'll be at the heart of the aftersales function for an established, specialist manufacturer based in Poole.
As an Internal Sales Co-ordinator, you will benefit from:
- 25 days holiday plus bank holidays
- Private medical and critical illness cover
- Free on-site parking
- Modern, well-equipped office environment
- A supportive team and the opportunity to grow your product knowledge over time
Your responsibilities will include:
- Managing customer enquiries for spare parts, preparing and following up on quotes through to invoicing
- Making proactive outbound calls to existing customers to drive quote conversion and identify upcoming requirements
- Promoting relevant product upgrades and special offers to the existing customer base
- Co-ordinating with the service team to ensure parts availability and managing supplier and delivery schedules
- Overseeing warranty processes and producing weekly reports on enquiries, orders, and aftersales activity
- Maintaining regular customer contact to support the continued success of the aftersales function
Your experience will include:
- Strong administrative skills, including confident use of Word, Excel, Outlook, and CRM systems
- Experience of proactive customer-facing calls, ideally with some exposure to working to targets
- High attention to detail and the ability to manage and prioritise your own workload
- A team-oriented approach with a proactive, solutions-focused mindset
- A willingness to learn about technical products (no prior engineering or manufacturing experience required)
If you're looking for a stable, people-centred role where your reliability and customer care genuinely make a difference, we'd love to hear from you. Apply today with an up-to-date CV or call Claire at Rubicon for more information.
Internal Sales Co-ordinator in Poole) employer: Rubicon Recruitment Group
Join a dynamic and supportive team as an Internal Sales Co-ordinator in Poole, where your contributions directly impact customer satisfaction and business success. Enjoy a modern office environment, generous holiday allowance, and opportunities for professional growth while working with a specialist manufacturer that values strong relationships and proactive communication. With comprehensive benefits including private medical cover and free on-site parking, this role offers a fulfilling career path in a people-focused setting.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Co-ordinator in Poole)
✨Tip Number 1
Get to know the company inside out! Research their products, values, and culture. This way, when you chat with them, you can show off your knowledge and genuine interest in what they do.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills match the role of Internal Sales Co-ordinator. Think about examples from your past that highlight your customer service and administrative skills.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it shows you're proactive!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Internal Sales Co-ordinator in Poole)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Internal Sales Co-ordinator role. Highlight your administrative skills and any customer-facing experience to show us you’re the right fit!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re excited about this role and how your proactive approach can benefit our team. Keep it friendly and professional!
Show Off Your Skills:Don’t forget to mention your proficiency with Word, Excel, Outlook, and CRM systems. We love seeing candidates who are tech-savvy and can manage their workload efficiently!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Rubicon Recruitment Group
✨Know Your Stuff
Before the interview, make sure you understand the company and its products. Research their offerings and think about how your skills can contribute to their aftersales function. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Customer Skills
Since this role is all about building relationships with customers, be ready to share examples of how you've successfully managed customer enquiries in the past. Highlight any proactive calls you've made and how you turned those into successful outcomes.
✨Be Organised
Demonstrate your strong administrative skills by discussing how you manage your workload. Bring up specific tools or methods you use to stay organised, especially when handling multiple tasks like quotes, invoicing, and customer follow-ups.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of the interview. This could be about the team dynamics, opportunities for growth, or how they measure success in the Internal Sales Co-ordinator role. It shows you're engaged and thinking about how you can fit into their culture.
