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For Companies At a Glance
- Tasks: Provide top-notch support and solve customer queries in a fast-paced environment.
- Company: Fast-growing tech company revolutionising accountancy software with innovative solutions.
- Benefits: Competitive salary, share scheme, private medical insurance, and 25 days holiday.
- Why this job: Join a recognised best workplace and make a real difference in customer experience.
- Qualifications: Strong problem-solving skills and a passion for helping others.
- Other info: Dynamic environment with exciting growth opportunities and a supportive team.
The predicted salary is between 24000 - 36000 £ per year.
Join a fast-growing tech company that is transforming the accountancy software space with cutting-edge solutions and a fresh approach to customer experience. If you thrive in a fast-paced support environment and enjoy solving problems, this Customer Support Agent role could be your next career move.
Recognised as one of the Sunday Times Best Places to Work and backed by 25 million in recent investment, this company offers a dynamic and rewarding environment where your contributions truly matter.
As a Customer Support Agent, you will benefit from:
- Company share scheme
- Private medical insurance
- 25 days holiday plus
Customer Support Agent in Bournemouth employer: Rubicon Recruitment Agency
Contact Detail:
Rubicon Recruitment Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Agent in Bournemouth
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your problem-solving skills! Since this role is all about helping customers, think of common issues they might face and how you would resolve them. Role-playing with a friend can be super helpful!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and maybe even a referral, which can really boost your chances.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining us at StudySmarter and ready to dive into the exciting world of customer support.
We think you need these skills to ace Customer Support Agent in Bournemouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Customer Support Agent role. Highlight any previous customer service experience and problem-solving skills, as these are key in our fast-paced environment.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about customer support and how you can contribute to our team. Keep it engaging and personal – we want to get to know you!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love seeing how you approach problems and find solutions, so don’t hold back on sharing your success stories!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our dynamic team in Bournemouth!
How to prepare for a job interview at Rubicon Recruitment Agency
✨Know the Company Inside Out
Before your interview, take some time to research the company’s mission, values, and recent achievements. Understanding their approach to customer experience and how they’re transforming the accountancy software space will show that you’re genuinely interested and invested in their success.
✨Prepare for Common Customer Scenarios
As a Customer Support Agent, you'll likely face various customer issues. Think of common problems customers might encounter and prepare your responses. Practising how you would handle these situations can help you demonstrate your problem-solving skills during the interview.
✨Showcase Your Communication Skills
Effective communication is key in customer support. During the interview, make sure to articulate your thoughts clearly and listen actively. You might even want to share examples of how you've successfully communicated with customers in the past to highlight your strengths.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for customer support, or how they measure success in this role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
