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For Companies At a Glance
- Tasks: Support and optimise IT/OT systems in a dynamic manufacturing environment.
- Company: Join Rubicon Consulting, a leading talent management consultancy.
- Benefits: Gain hands-on experience, competitive pay, and opportunities for professional growth.
- Other info: Collaborative team environment with exciting projects and career advancement.
- Why this job: Make a real impact on digital operations and cybersecurity in manufacturing.
- Qualifications: Degree in IT or Engineering and some tech support experience required.
The predicted salary is between 30000 - 40000 £ per year.
Rubicon Consulting is currently recruiting for a Manufacturing IT/OT Support Technician on a 6 rolling month contract based in Worcestershire.
Role Summary
The Manufacturing IT/OT Support Technician ensures the quality of technology delivery to critical manufacturing operations. This role supports secure, efficient, and standardized digital operations across production systems, contributing to both local and global digitalization initiatives. The role will support the convergence and development of the location’s IT/OT network infrastructure and requires a strong industrial cybersecurity focus, ensuring alignment with corporate security standards and safeguarding production systems from cyber threats. As part of a small, agile team, the technician will engage in a balanced mix of independent and collaborative work to deliver high-quality digital services and secure connectivity to production areas. The technician will also provide support to the existing IT Technical User Support technician.
Key Responsibilities
- Operational Support & Optimization
- Provide hands-on support for IT/OT systems in the manufacturing environment.
- Collaborate with engineering, operations, and maintenance teams to maximize equipment uptime and throughput.
- Support local and global manufacturing software solutions.
- Support IT Technical User Support activities including providing holiday cover.
- Assist in the local implementation of IT/OT projects.
- Ensure compliance with global standards such as ISO/IEC 27001 and IEC 62443.
- Implement and maintain hardware/software standards for the production areas.
- Set up and maintain secure network connectivity for OT hardware and external vendor equipment.
- Contribute detailed documentation of local network architecture.
- Manage local OT assets and support IT business continuity planning, including disaster recovery.
- Serve as a technical liaison between IT, OT, engineering, and business teams.
- Participate in global Manufacturing IT/OT community initiatives to standardize services.
- Ensure high-quality service delivery through measurable productivity and security metrics.
- Implement and maintain secure and resilient operations of IT and OT systems within the factory environment.
- Coordinate with global cybersecurity teams and local stakeholders to implement, monitor, and improve cybersecurity measures.
- Collaborate with engineering, operations, and maintenance teams to ensure secure system configurations and patch management.
- Support the onboarding of new digital assets, ensuring compliance with cybersecurity requirements from day one.
Requirements:
Required:
- Degree in Information Technology, Engineering, or a related field.
- Some experience in a technology support role, ideally with experience in industrial manufacturing OT environments.
- Foundational knowledge of IT networking principles.
- Strong communication and stakeholder engagement skills.
- Familiarity with cybersecurity frameworks and industrial cybersecurity standards.
- Effective time management and problem-solving abilities with an entrepreneurial mindset.
- Ability to work independently and collaboratively within a team.
Preferred:
- Experience with IIOT machine connectivity (e.g., OPC UA) and cloud platforms like AWS Connected Factory.
- Familiarity with OT hardware such as PLCs, HMIs, and sensors.
Our Company
Rubicon Consulting is a Talent management consultancy which helps you to optimise business performance and competitive advantage by choosing the right people first time.
Manufacturing IT/OT Support Technician in Worcester employer: Rubicon Consulting
Contact Detail:
Rubicon Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manufacturing IT/OT Support Technician in Worcester
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews like a pro! Research the company and its culture, and be ready to discuss how your skills align with their needs. Practice common interview questions and think of examples that showcase your experience in IT/OT support.
✨Tip Number 3
Showcase your skills through projects! If you’ve worked on relevant projects or have hands-on experience, create a portfolio or case studies to demonstrate your expertise. This can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for talented individuals like you. Keep an eye on our job listings and make sure your application stands out by tailoring it to the specific role you're interested in.
We think you need these skills to ace Manufacturing IT/OT Support Technician in Worcester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Manufacturing IT/OT Support Technician role. Highlight relevant experience in technology support, especially in industrial manufacturing environments, and don’t forget to mention any cybersecurity knowledge you have!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your passion for digital operations and how your skills align with the key responsibilities outlined in the job description.
Showcase Your Communication Skills: Since this role involves collaboration with various teams, make sure to highlight your strong communication skills in your application. Share examples of how you've effectively engaged with stakeholders in past roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on board with our team!
How to prepare for a job interview at Rubicon Consulting
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of IT/OT systems, especially in a manufacturing context. Familiarise yourself with the specific technologies mentioned in the job description, like PLCs and HMIs, as well as cybersecurity frameworks. This will show that you're not just interested in the role but also understand the technical requirements.
✨Showcase Your Collaboration Skills
Since this role involves working closely with engineering, operations, and maintenance teams, be prepared to discuss examples of how you've successfully collaborated in the past. Highlight any experiences where you’ve maximised equipment uptime or contributed to team projects, as this will demonstrate your ability to work effectively in a small, agile team.
✨Prepare for Cybersecurity Questions
Given the strong focus on industrial cybersecurity in this role, expect questions around your familiarity with cybersecurity standards and practices. Brush up on ISO/IEC 27001 and IEC 62443, and be ready to discuss how you would implement and maintain secure operations in a manufacturing environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their current IT/OT projects, how they measure success in this position, or what challenges they face in maintaining cybersecurity. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.