At a Glance
- Tasks: Support patients and manage appointments in a busy dental practice.
- Company: Caring dental team focused on healthy smiles and patient satisfaction.
- Benefits: Gain valuable experience while studying for a Level 2 Customer Service qualification.
- Other info: Potential for a full-time role after the apprenticeship with growth opportunities.
- Why this job: Kickstart your healthcare career and make a real difference in people's lives.
- Qualifications: GCSE English and Maths at Grade 4 required.
The predicted salary is between 15000 - 20000 £ per year.
Introduction
Do you want to work in healthcare and make a difference?
Train as an Apprentice Dental Receptionist and begin your pathway to a professional dental career while supporting patients at the heart of the practice.
About the Employer
We are a caring team of professionals that value the importance of healthy, strong teeth and most of all, a happy, confidence boosting smile.
We would be delighted to take care of the dental needs of you and your family.
What You'll Do
This is your opportunity to work within a professional dental practice while studying for your Level 2 Customer Service Practitioner apprenticeship with Tempdent, alongside Dental Receptionist specific training.
You’ll develop the skills needed to provide excellent patient service and support the smooth running of a busy dental practice.
Key duties may include
- Greeting patients and welcoming them into the practice
- Managing appointment bookings and diary systems
- Handling patient enquiries both in person and over the phone
- Processing payments and maintaining accurate patient records
- Supporting the dental team with administrative tasks
- Ensuring a positive patient experience from arrival to departure
- Maintaining confidentiality and professionalism at all times
- Training for the next steps
- Training Outcome
Possibility of a full time role after the completion of the Apprenticeship and progression within the practice.
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
Qualifications
- Essential - GCSE (Level 4) English - Grade 4
- Essential - GCSE (Level 4) Maths - Grade 4
- Course Information
- Course: Customer service practitioner (level 2)
- Level: 2
- Route: Sales, marketing and procurement
- Apprenticeship Level: Intermediate
- Working Arrangements
- Working Week: Monday to Thursday 9am to 5.30pm
- Expected Duration: 1 Year
- Training Provider: TEMP DENT DENTAL AGENCY LIMITED
- #J-18808-Ljbffr
Apprentice Dental Receptionist in Birmingham employer: Rubery Dental Surgery Ltd
Rubery Dental Surgery Ltd. is an exceptional employer that prioritises the growth and development of its staff through a fully funded dental nurse apprenticeship programme in Birmingham. With a supportive work culture that emphasises hands-on training and online learning, employees are equipped with essential skills while enjoying opportunities for career advancement in the dental field.
