Regional Technical Support Engineer in Solihull

Country: United Kingdom

Location: Solihull, Solihull

Position Role Type: Remote

Collins Aerospace, an RTX business, helps shape the future of aerospace and defence through intelligent, advanced technologies that keep aircraft safer, smarter and more reliable. Our Landing Systems business supports some of the world’s leading airlines and MRO customers, providing the technical expertise behind one of the most critical moments of flight: landing.

We are seeking a Regional Technical Support Engineer to provide expert technical support to Collins Aerospace wheel and brake customers across Europe. This is a highly customer-facing technical role, combining engineering expertise, practical problem-solving and relationship management to support airline operations, strengthen maintenance confidence and deliver long-term customer value.

What You Will Do:

• Provide regional technical support for Collins Aerospace wheel and brake customers.
• Support airline and MRO customers with technical queries, operational issues and product guidance.
• Help maintain the highest standards of customer support across technical sales, campaigns, retrofit activity and competitions.
• Build strong, long-term relationships with customers through responsive, clear and credible technical communication.
• Work closely with internal teams to support customer needs, product performance and future opportunities.
• Act as a technical voice for Collins Landing Systems in the region, helping customers operate with confidence, safety and efficiency.
• Support ongoing customer engagement by combining technical expertise with a strong service mindset.

This role is ideal for someone who enjoys being close to the customer, solving practical technical problems and representing world-class aerospace technology in the field.

What You Will Learn:

• Landing Systems product support.
• Airline and MRO technical operations.
• Customer relationship management.
• Technical sales and campaign support.
• Retrofit and in-service support activity.
• Cross-functional collaboration across engineering, operations, commercial and customer support teams.

You will be joining a global aerospace business where your experience can grow into something with real runway.

Qualifications You Must Have:

• A diploma in Aviation Maintenance, Aircraft Maintenance, Aircraft Engineering or a related technical discipline, or equivalent academic and/or practical experience in aircraft mechanical, electrical, hydraulic systems and/or powerplant.
• Educated to degree level in a relevant subject such as Aerospace Engineering, Aeronautical Engineering, Mechanical Engineering, Aircraft Engineering, Aviation Engineering or another relevant engineering discipline.
• Demonstrable experience in the design and/or maintenance of aircraft, aircraft systems or aircraft appliances, or equivalent professional experience.
• Strong technical problem-solving and analytical skills.
• Excellent written and verbal communication skills, with the ability to explain complex technical information clearly to both technical and non-technical audiences.
• Ability to build and maintain trusted, long-term relationships with customers and internal stakeholders.
• Willingness and ability to travel regularly to customers across Europe with occasional travel to a small number of customers in Africa, in support of customer and business requirements (up to 40%). When not travelling, the role will be primarily remote-based.
• Experience in aircraft wheels, brakes and landing gear would be considered an asset.

Qualifications We Prefer:

• Previous exposure to airline maintenance activities.
• Technical familiarity with aircraft wheels, brakes and landing gear.
• Experience working directly with airline or MRO customers.

Why Collins Aerospace?

At RTX, 185,000 people are united by purpose: solving complex problems and helping protect and connect our world. At Collins Aerospace, you will be part of a business with deep technical expertise, a global customer base and a mission that reaches far beyond the runway. Our Landing Systems technologies support aircraft performance, safety and reliability across the world.

This is your opportunity to bring your aviation maintenance and technical support experience into a role where customer trust, engineering knowledge and real-world impact meet.

Ready to Apply?

If you are technically strong, customer-focused and ready to support the systems that help aircraft land safely every day, we would love to hear from you.

What we can offer you:

• Competitive salary.
• Outstanding state-of-the-art facilities and laboratories centrally located and easily accessible.
• 25 days Annual Leave + Public Holidays + option to buy/sell up to 5 days per year.
• Generous Employer Contribution Pension Scheme with 2:1 matched contributions up to 10%.
• Private Medical Insurance.
• Health & Wellbeing Cash Plan - (dental/optical/therapy/chiropody/health screening).
• Life Assurance & Group Income protection scheme participation.
• Professional Development & Growth Support with professional fees.
• Employee Assistance Program (EAP).
• Employee Discounts & Flexible Benefits Platform.
• Employee Recognition & Referral Bonuses.
• Career development.
• And so much more!

From time to time the successful candidate may be required by the Company to perform other tasks and/or learn new skills which are not included in the above description, but are within the capabilities of the individual and, where necessary, training will be given.

Please note that potential candidates will be subject to Baseline Personnel Security Standard (BPSS) and background checks. RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.