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For Companies At a Glance
- Tasks: Support and sustain complex IT systems in defence and national security.
- Company: Join Raytheon UK, a leader in technology and innovation.
- Benefits: Competitive salary, travel opportunities, and hands-on experience.
- Other info: Dynamic role with opportunities for UK and overseas travel.
- Why this job: Make a real-world impact while growing your technical skills.
- Qualifications: Technical support experience and problem-solving skills required.
The predicted salary is between 35000 - 45000 £ per year.
Help keep mission-critical systems performing where they matter most. Raytheon UK is looking for a hands-on Technical Support & Sustainment Engineer to join our team in Malvern, supporting complex IT systems used in defense, national security, and other critical environments. This is a varied role for someone who enjoys getting under the bonnet of technology: building systems, testing upgrades, solving problems, supporting customers, and travelling to sites in the UK and overseas when needed. You will work across the full lifecycle of secure, multi-server and multi-client systems, from build and configuration through to testing, deployment, sustainment, and upgrade. If you enjoy combining technical depth with real-world impact, this role gives you plenty of room to grow.
What You Will Do
- You will provide technical support and sustainment for deployed systems, helping ensure they continue to perform reliably and in line with company processes, procedures, and quality standards, including support for AS9100 accreditation.
- You will support programs during the build phase of complex systems, including hardware assembly, software installation, and system configuration.
- You will plan and carry out testing on newly built and upgraded systems, including Integration Testing, Factory Acceptance Testing and System Acceptance Testing.
- You will provide office-based technical support to customers by phone and email, with occasional out-of-hours support by prior arrangement.
- You will travel within the UK and overseas to deliver support.
Technical Support & Sustainment Engineer in Malvern employer: RTX
Contact Detail:
RTX Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support & Sustainment Engineer in Malvern
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend tech meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your technical know-how during interviews. Bring examples of past projects or challenges you've tackled, especially those related to IT systems and support.
✨Tip Number 3
Be proactive! If you see a role that fits, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email to express your enthusiasm. It shows you're keen and ready to jump in!
✨Tip Number 4
Prepare for the unexpected! Since this role involves travel and hands-on work, be ready to discuss how you handle pressure and adapt to new environments. Share stories that highlight your problem-solving skills and flexibility.
We think you need these skills to ace Technical Support & Sustainment Engineer in Malvern
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Support & Sustainment Engineer role. Highlight relevant experience, especially in IT systems and technical support. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. We love seeing enthusiasm and a personal touch!
Showcase Problem-Solving Skills: In your application, don’t forget to mention specific examples where you've solved technical problems or supported customers effectively. We value hands-on experience and real-world impact, so let us know how you've made a difference!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s straightforward and ensures your application goes directly to us. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at RTX
✨Know Your Tech Inside Out
Make sure you brush up on the technical skills relevant to the role. Familiarise yourself with the systems and technologies mentioned in the job description, like multi-server setups and testing methodologies. Being able to discuss these confidently will show your passion and expertise.
✨Prepare for Real-World Scenarios
Think about potential challenges you might face in the role and how you would tackle them. Prepare examples from your past experiences where you've solved complex problems or provided exceptional support. This will demonstrate your hands-on approach and problem-solving skills.
✨Understand the Company Culture
Research Raytheon UK and their values, especially around defence and national security. Knowing their mission and how they operate will help you align your answers with what they’re looking for, showing that you’re not just a fit for the role but also for the company.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, ongoing projects, or future developments in technology they are excited about. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.