At a Glance
- Tasks: Join our team to develop technical documentation and deliver training materials for cutting-edge aerospace systems.
- Company: Be part of RTX, the world's largest aerospace and defense company with a mission-driven culture.
- Benefits: Enjoy competitive pay, private medical insurance, flexible working, and generous annual leave.
- Other info: Travel opportunities within the UK and abroad, plus excellent career growth potential.
- Why this job: Make a real impact in national security while gaining hands-on experience in a dynamic environment.
- Qualifications: Strong knowledge of technical documentation and training material production is essential.
The predicted salary is between 35000 - 45000 £ per year.
Country: United Kingdom
Location: Malvern, Worcestershire
Position Role Type: Onsite
At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. Together, we push the boundaries of known science and find new ways to connect and protect our world.
What You Will Do
- The successful candidate will be part of the IPS and Training Team working closely with both systems and software engineering, and programme management.
- You will be required to develop and deliver technical documentation and training materials while establishing working relationships with a wide range of customers.
- The role will primarily be based in Malvern, Worcestershire; however, some travel within the UK and overseas travel will be required.
- You will assist in the preparation of Technical Manuals to various formats, i.e. AESP or US Government Technical Manual.
- You will actively collaborate with programme management, engineering and other development areas.
- You will be involved with customer training using various media such as MS PowerPoint and carry out On Job Training.
- You will carry out other tasks commensurate to the role as directed by the Integrated Support Manager.
- You will assist in the preparation of IPS/Supportability documentation, commensurate with internal on the job training.
- You must be able to obtain and maintain the relevant UK security clearance required for the role, SC at a minimum.
What You Will Learn
- You will get extensive training on our main product, being the SCi-Toolset and the hardware infrastructure that supports it.
- You will learn how complex, secure, multi-server systems are built, tested, deployed, and sustained throughout their lifecycle.
- You will gain exposure to UK and international customer environments, seeing how systems are used operationally and how best to support them.
- You will strengthen your communication and stakeholder management skills through regular engagement with internal teams and external customers.
Qualifications You Must Have
- You will be able to demonstrate a good working knowledge of the key areas relating to Technical Documentation and training material production. A background in ISR Exploitation Systems would be desirable.
- You will be able to develop, implement and control Training Plans with conflicting requirements, as part of a busy training programme, to satisfy defined customer and business requirements.
- You will be expected to form part of the team that conducts Maintenance Task Analysis on ISR Exploitation Systems.
- Experience in the use of MS Office products for the production, control and amendment of supportability documentation and Technical Manuals would be desirable.
Qualifications We Prefer
- Desirable Experience/Qualifications: Technical Author, Formal training qualification, Engineering experience.
- It Would Be Great If You Also Have: Experience with Red Hat Enterprise Linux, Experience working in defense, aerospace or another regulated, mission-critical environment, Experience supporting customer-facing systems and providing remote technical support, A full UK driving license.
This is a role with variety, visibility, and purpose. One week you could be working in the facility in Malvern, the next delivering training at a customer site anywhere in the world.
You will join a well-established team that works at the sharp edge of system training, where technical quality, reliability and customer trust are essential.
At Raytheon UK, you will be part of a wider RTX organisation with access to expert colleagues, learning opportunities and the chance to contribute to technology that supports national security and mission success.
Role Type
This role is classified as Onsite. (Periodic work from home is possible) You will be based primarily at our Malvern office, working within the IPS (Integrated Product Support) team. Regular travel to customer sites in the UK and overseas will be required depending on program needs.
What we offer
- Attractive compensation package
- Private Medical Insurance
- Fantastic pension scheme
- Life Assurance and Group Income Protection Scheme participation
- 25 days annual leave plus public holidays, with the option to buy or sell up to 5 days each year
- Flexible working
- Employee Discounts and Flexible Benefits platform
- Support with professional fees
- Employee Assistance Programme (EAP)
- And much more
If you are a practical, curious, and customer-focused technical professional who enjoys solving problems, supporting complex systems and working in mission-critical environments, we would love to hear from you.
Integrated Product Support Engineer employer: RTX
RTX is an exceptional employer that values innovation and collaboration, offering a dynamic work culture in the heart of Andover, UK. Employees benefit from competitive salaries, comprehensive growth opportunities, and a supportive environment that fosters professional development in the aerospace and defense sector. Join us to be part of a team that not only drives financial excellence but also contributes to cutting-edge advancements in technology.
StudySmarter Expert Advice🤫
We think this is how you could land Integrated Product Support Engineer
✨Join Aerospace Forums and Groups
Get involved in aerospace engineering forums and online communities, like the AIAA (American Institute of Aeronautics and Astronautics). It's a great way to meet industry peers and stay updated on job openings and trends in the field.
✨Attend Industry Conferences
Keep an eye on upcoming aerospace conferences and events where you can network with professionals and showcase your interest. Events like the Farnborough International Airshow are not just about flying machines; they're a goldmine for connections and potential job leads.
✨Spotlight Your Projects
Make sure to highlight any hands-on experience or projects on your portfolio that showcase your skills in aerospace engineering. Employers love seeing practical applications of theoretical knowledge. Show us what you've got!
✨Apply Directly on Company Websites
When you find companies you want to work for, head straight to their careers page to apply for full-time roles, like the one with RTX for a Integrated Product Support Engineer. This often puts your application in front of the right people faster than just waiting for job boards!
We think you need these skills to ace Integrated Product Support Engineer
Some tips for your application 🫡
Show Off Your Technical Skills:When applying for the aerospace engineering role at RTX, make sure to highlight your technical expertise. Include specific software skills, like CAD tools or simulation software, and any relevant engineering projects you’ve worked on. This is your chance to really shine and showcase your engineering toolkit!
Don't Skip Your Projects!:Include a section in your CV dedicated to projects that demonstrate your problem-solving abilities in aerospace engineering. Whether it's a university project, an internship, or personal work, we love seeing how you’ve applied your skills in real-world scenarios. Make it clear what your role was and the impact of the project.
Show Your Passion in Your Cover Letter:At RTX, we're not just looking for skills – we want to know why you’re passionate about aerospace engineering. Use your cover letter to express what excites you about aviation technology and your career goals. Share any relevant experiences or inspirations that have led you to apply for this full-time position.
Tailor Your CV for Aerospace:Make sure your CV is specifically tailored to aerospace engineering. Focus on your education, any certifications, and your work experience, ensuring you highlight aspects that relate directly to the role. Don’t forget to mention any internships or apprenticeships that have given you hands-on experience.
How to prepare for a job interview at RTX
✨Brush Up on Your Technical Knowledge
Aerospace engineering is all about technical precision, so make sure you’re comfortable with key concepts like aerodynamics, propulsion, and materials science. We recommend going through any relevant coursework or projects you’ve worked on – these real-world examples can illustrate your understanding during the interview with RTX.
✨Showcase Your Projects with Confidence
Make sure to have a portfolio ready that details any significant projects you've worked on, whether it’s a group assignment or a personal endeavour. Be prepared to discuss the challenges you faced, the tools you used, like CAD software, and what you learned from the experience, as this will show your problem-solving skills in action.
✨Prepare for Technical Interviews
Expect some technical questions or even problem-solving exercises during your interview with RTX. Get familiar with design challenges or theoretical problems related to aerospace; this can range from calculating lift and drag forces to materials selection under stress. Practising these can help you feel more at ease when faced with tricky questions.
✨Emphasise Your Passion and Teamwork Skills
As a full-time candidate, it’s crucial to convey your passion for aerospace engineering and your ability to work in teams. Highlight any group projects or internships you've done, focusing on how you collaborated with others to achieve a goal. Companies like RTX love seeing candidates who not only have technical skills but also fit well within their team culture.
