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- Tasks: Support engineers by maintaining IT systems and ensuring smooth operations.
- Company: Join Raytheon UK, a leader in advanced systems and services.
- Benefits: Enjoy competitive salary, flexible working, and generous holiday allowance.
- Why this job: Make a real impact in a dynamic environment with cutting-edge technology.
- Qualifications: Experience in IT support and knowledge of networking required.
- Other info: Opportunities for professional growth and up to 5 paid volunteering days.
The predicted salary is between 36000 - 60000 £ per year.
Raytheon UK have a full-time on-site permanent opportunity for a Systems Engineer to join our team in Gloucester. We are looking for a talented engineer to be part of the IT support team delivering support to engineers and the wider business, ensuring the smooth operation of hardware, software, networks, and business-critical systems. Your primary role would be to maintain a reliable IT environment and act as a bridge between project and business units via the JIRA Service Desk. This area of the business provides ISO27001:2022 aligned IT support at scale, collaborating with engineers to create, maintain, and deliver secure mission-critical systems. Due to the sector this team is working in, we require all candidates to be willing to attain an eDV clearance.
Location: Onsite, Gloucester, GB-SGC-GLOUCESTER-18B 18B Barrwood Fields Ley Court BARNWOOD. SC eligible for DV.
Key Responsibilities:
- Perform routine maintenance, patching, and updates of the IT estate.
- Conduct regular audits, reports, and risk assessments.
- Provide technical support to end users across thin clients, laptops, mobile devices, and peripherals.
- Manage user accounts, onboard/offboard, manage permissions, and access to internal and external systems.
- Contribute to the completion of milestones associated with your IT projects.
- Maintain accurate documentation of incidents, resolutions, and asset inventory.
- Assist with onboarding/offboarding processes including device setup and recovery.
- Support meeting rooms, AV equipment, printers, and telephony systems.
- Diagnose and resolve hardware, software, and network issues onsite.
Required Skills and Experience:
- Experience of maintaining the laptop estate via endpoint management software.
- Knowledge of networking including security and IT governance frameworks.
- Working experience with IT project delivery.
- Administration of Atlassian JIRA and Confluence.
- PowerShell script writing and troubleshooting skills.
- Strong knowledge of Windows and macOS.
- Prior experience with working independently onsite with minimal supervision.
Additional Skills and Experience:
- CompTIA Network, ITIL 4, ISO27001 or similar certification.
Benefits and Work Culture:
- Competitive salaries.
- 25 days holiday plus statutory public holidays, with the opportunity to buy and sell up to 5 days (37hr).
- Contributory Pension Scheme (up to 10.5% company contribution).
- Company bonus scheme (discretionary).
- 6 times salary Life Assurance with pension.
- Flexible Benefits scheme with extensive salary sacrifice schemes including Health Cashplan, Dental, and Cycle to Work amongst others.
- Enhanced sick pay.
- Enhanced family-friendly policies including enhanced maternity, paternity & shared parental leave.
- Car / Car allowance (dependant on grade/role).
- Private Medical Insurance (dependant on grade).
- 37hr working week although hours may vary depending on role, job requirement, or site-specific arrangements.
- Early 1.30pm finish Friday to start your weekend early.
- Remote hybrid and site-based working opportunities dependant on your needs and the requirements of the role.
- A grown-up flexible working culture that is output, not time spent at desk focused.
- More formal flexible working arrangements can also be requested and assessed subject to the role.
- Up to 5 paid days volunteering each year.
Raytheon UK is a landed company and part of the wider RTX organisation. Headquartered in Arlington, Virginia, USA, but with over 180,000 employees globally across every continent, RTX provides advanced systems and services for commercial, military, and government customers worldwide and comprises three industry-leading businesses: Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Supporting over 35,000 jobs across 13 UK sites, RTX is helping to drive prosperity. Each year our work contributes over £2.7bn to the UK economy and offers a wealth of opportunities to 4,000 suppliers across England, Scotland, Wales, and Northern Ireland.
Systems Engineer in Gloucester employer: RTX
Contact Detail:
RTX Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems Engineer in Gloucester
✨Tip Number 1
Network, network, network! Reach out to people in the industry, especially those already working at Raytheon UK. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and knowledge of IT governance frameworks. Be ready to discuss how you've tackled similar challenges in past roles, as this will show you're the right fit for maintaining their critical systems.
✨Tip Number 3
Don’t forget to showcase your soft skills! Raytheon values collaboration, so be prepared to talk about how you’ve worked with teams in the past, especially when it comes to troubleshooting and supporting users.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities there, so keep checking back!
We think you need these skills to ace Systems Engineer in Gloucester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Systems Engineer role. Highlight relevant experience, especially in IT support and project delivery, and don’t forget to mention your skills with JIRA and Confluence!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a perfect fit for our team at Raytheon UK.
Showcase Your Technical Skills: Be sure to list your technical skills clearly, especially those related to networking, IT governance, and any certifications like CompTIA or ITIL. We want to see what you bring to the table!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets into the right hands. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at RTX
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around maintaining IT environments and troubleshooting hardware and software issues. Familiarise yourself with the tools mentioned in the job description, like JIRA and PowerShell, so you can confidently discuss your experience with them.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've diagnosed and resolved IT issues in the past. Think about times when you had to manage user accounts or conduct audits, and be ready to explain your thought process and the outcomes.
✨Understand the Company Culture
Raytheon UK values a flexible working culture focused on output rather than hours spent at a desk. Be prepared to discuss how you can contribute to this environment and demonstrate your ability to work independently while still being a team player.
✨Prepare for Security Clearance Questions
Since the role requires eDV clearance, be ready to discuss your willingness to undergo this process. It might also be helpful to understand what this entails and why it's important in the context of the role and the company's operations.
