At a Glance
- Tasks: Lead technical operations and ensure the stability of production systems in a dynamic environment.
- Company: Join Raytheon UK, a leader in defence innovation with a global presence.
- Benefits: Enjoy a 37-hour work week, generous holiday, and flexible benefits.
- Other info: Be part of a team shaping the future of defence technology.
- Why this job: Make a real impact on the British Army's training while advancing your career.
- Qualifications: Experience in cloud platforms and strong troubleshooting skills required.
The predicted salary is between 55000 - 65000 € per year.
As Technical Lead, you will be critical to the successful delivery of the programme, collaborating within a matrix organisation across multi-disciplinary teams. The Technical Lead role requires a customer‑first mindset, strong stakeholder engagement skills, and the ability to work in a multidisciplinary engineering team in a complex and evolving environment. You must be eligible and willing to obtain SC clearance and will be based at Warminster working in a hybrid style.
Responsibilities:
- Provide technical leadership for the live operational estate, ensuring the stability, performance, and availability of production systems and services.
- Act as the senior technical authority for service operations teams supporting cloud‑based platforms, training systems, and business applications.
- Lead technical investigation and resolution of major incidents affecting live production services.
- Oversee operational support activities across infrastructure, applications, and platform services deployed in cloud environments.
- Provide technical oversight for system performance, reliability, and service resilience across the live estate.
- Manage and oversee patching and vulnerability management processes, ensuring systems are maintained in line with security policies and operational requirements.
- Work closely with engineering, DevOps, and service management teams to ensure smooth operation of CI/CD pipelines and production deployments.
- Support operational readiness for system releases, ensuring production environments are prepared for new capabilities and updates.
- Ensure monitoring, logging, and observability practices are implemented to maintain visibility of system health and performance.
- Provide technical guidance and mentoring to service operations teams, supporting effective troubleshooting and incident resolution.
- Contribute to continual service improvement by identifying operational risks, performance issues, and opportunities for optimisation.
Qualifications:
- Experience providing first‑line IT support within a service desk or technical support environment.
- Proven experience supporting and managing live production systems within complex defence, government or regulated enterprise or cloud environments.
- Strong technical expertise in cloud platforms such as Azure or AWS and their operational support models.
- Experience supporting containerised applications and orchestration platforms (e.g. Kubernetes, Docker or OpenShift).
- Experience diagnosing and resolving complex production incidents across infrastructure, platforms, and applications.
- Strong understanding of DevOps and CI/CD practices supporting deployment and operation of modern platforms.
- Experience managing system patching and vulnerability remediation activities in operational environments.
- Experience working with monitoring and observability tools (e.g. Prometheus, Grafana, ELK stack).
- Experience coordinating technical activities across engineering, support, and service management teams.
- Strong analytical and troubleshooting skills across distributed systems and cloud‑based services.
- Experience supporting operational environments governed by ITIL service management practices.
Desirable Skills & Experience:
- Experience supporting cloud‑based environments (e.g. Azure, AWS) or hybrid infrastructure.
- Familiarity with monitoring and observability tools (e.g. Grafana, ELK stack, Prometheus).
- Experience supporting users within secure or regulated environments.
- Experience supporting users during operational events, exercises, or high‑demand periods.
Raytheon UK is a landed company and part of the wider RTX organisation. You will join at a unique time, where you can join in shaping this team and be rewarded with ongoing development opportunities, and clear pathways to progress within a trusted defence industry partner.
Benefits:
- 37hr working week with early finish Fridays
- 25 days holiday + statutory public holidays, plus opportunity to buy and sell up to 5 days and up to 5 paid days volunteering
- 10.5% company pension contribution with 6% employee contribution
- Annual company bonus scheme (discretionary)
- 6 times salary Life Assurance with pension
- Flexible Benefits scheme with extensive salary sacrifice schemes, including HealthCashplan, Dental, and Cycle to Work, amongst others
- Enhanced sick pay
- Enhanced family friendly policies including enhanced maternity, paternity & shared parental leave
Technical Lead in Warminster employer: RTX Corporation
Raytheon UK is an exceptional employer, offering a dynamic work environment at Warminster where innovation meets dedication to serving the British Army. With a strong focus on employee development, a generous benefits package including a 37-hour work week, early finish Fridays, and extensive family-friendly policies, we foster a culture of collaboration and continuous improvement. Join us to be part of a mission-driven team that values your expertise and provides clear pathways for career progression within a trusted defence industry partner.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Lead in Warminster
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to the Technical Lead role. We all know that confidence is key, so get comfortable talking about your experience with cloud platforms and incident resolution.
✨Tip Number 3
Show off your skills! If you’ve got a portfolio or examples of your work, bring them along to interviews. It’s a great way to demonstrate your technical expertise and problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Technical Lead in Warminster
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Technical Lead role. Highlight your technical expertise in cloud platforms and your experience in managing live production systems, as these are key to what we're looking for.
Craft a Compelling Cover Letter:Your cover letter is your chance to show us your personality and passion for the role. Share specific examples of how you've led technical teams or resolved complex incidents, and don’t forget to mention your customer-first mindset!
Showcase Your Teamwork Skills:Since this role involves collaborating across multi-disciplinary teams, make sure to highlight your experience working in a matrix organisation. We want to see how you’ve engaged with stakeholders and contributed to team success in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you're serious about joining our mission-focused team at StudySmarter!
How to prepare for a job interview at RTX Corporation
✨Know Your Tech Inside Out
As a Technical Lead, you'll need to demonstrate your expertise in cloud platforms like Azure or AWS. Brush up on your knowledge of these technologies and be ready to discuss how you've managed live production systems in the past.
✨Showcase Your Leadership Skills
This role requires strong technical leadership. Prepare examples of how you've led teams through complex incidents or projects, focusing on your ability to mentor others and drive performance improvements.
✨Understand the Customer-First Mindset
Since the job emphasises a customer-first approach, think about how you've prioritised user needs in previous roles. Be ready to share specific instances where your decisions positively impacted users or stakeholders.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-time scenarios. Practice articulating your thought process when diagnosing and resolving complex production incidents, especially in high-pressure situations.
