At a Glance
- Tasks: Lead digital transformation projects to enhance mental health services across the UK.
- Company: Join RTN Mental Health, a dynamic organisation redefining mental health support.
- Benefits: Remote work, flexible hours, and the chance to make a real impact.
- Other info: Be part of a values-led team focused on innovation and high-quality care.
- Why this job: Shape secure, compliant systems that improve healthcare delivery and staff experience.
- Qualifications: Experience in IT project delivery, compliance, and system implementation required.
The predicted salary is between 50000 - 60000 £ per year.
Location: Remote
Contract Type: 9-Month FTC
Start Date: ASAP
About RTN Mental Health
At RTN Mental Health, we’re on a mission to transform the way neurodevelopmental and primary care mental health services are delivered across the UK. As a dynamic and rapidly expanding organisation, we combine clinical excellence with commercial innovation to deliver high-quality, person‑centred care. Our values sit at the heart of everything we do: Respect at our core, transformation in our actions, nurture in our care.
The Role
We are looking for an experienced and highly organised Technical Project & Implementation Manager to lead a critical programme of digital transformation across RTN Mental Health. This is a high‑impact role focused on strengthening our digital infrastructure, improving compliance, and implementing core operational systems that support safe, effective and scalable service delivery.
Role Responsibilities
- DSPT Compliance & Information Governance
- Lead the project to achieve compliance with 172+ mandatory NHS DSPT Category 2 controls
- Track, manage and coordinate compliance actions to support contract continuity
- Identify infrastructure and governance gaps and drive remediation activity
- Support the development of a secure, compliant and well‑controlled digital environment
- System Implementation & Digital Transformation
- Lead the configuration and rollout of key systems, including Medicus, CRM and finance platforms
- Manage the transition from Google Workspace to Microsoft 365, including the implementation of SharePoint
- Support data and system migration activities to improve efficiency, control and usability
- Ensure systems are implemented in a way that is practical, sustainable and aligned to organisational needs
- Data Governance & Process Improvement
- Reduce reliance on unmanaged spreadsheets and manual workarounds
- Lead the migration of critical information from Google Sheets into secure, structured systems
- Improve data handling, version control and day‑to‑day operational workflows
- Help create a more efficient and resilient digital foundation across the organisation
- Documentation, Training & Change Support
- Develop clear documentation, SOPs and repeatable processes to reduce reliance on undocumented knowledge
- Support staff training and adoption of new systems and processes
- Communicate change clearly and effectively with both technical and non‑technical stakeholders
- Project Delivery & Cross‑Functional Collaboration
- Drive delivery in a fast‑paced, turnaround‑style environment with multiple priorities
- Maintain oversight of timelines, dependencies, risks and actions across several workstreams
- Collaborate effectively across operational, technical and clinical functions
About You
- Proven track record in rapid IT project delivery or turnaround environments
- Strong understanding of DSPT or NHS information governance and compliance requirements
- Excellent project coordination and organisational skills
- Strong data management and process improvement capability
- Confident working across technical and non‑technical teams
- Experience implementing CRMs, ERPs or patient record systems such as Medicus
- Experience managing migrations from Google Workspace to Microsoft 365 / SharePoint
- Experience within a healthcare, clinical or regulated environment
- PRINCE2, Agile or equivalent project management certification
Why Join RTN?
- Play a leading role in a critical digital transformation programme
- Help shape secure, compliant and scalable systems across a growing healthcare organisation
- Work on meaningful projects with direct operational and clinical impact
- Be part of a values‑led organisation committed to high‑quality care and innovation
- Work remotely with autonomy, ownership and flexibility
Technical Project & Implementation Manager employer: RTN Mental Health
As a Post Diagnostic Service Delivery Manager, you will thrive in a supportive and dynamic work culture that prioritises employee well-being and professional growth. Our remote working environment offers flexibility, allowing you to balance your personal and professional life while contributing to meaningful patient care. With comprehensive training and development opportunities, we empower our employees to excel in their roles and make a real difference in the lives of those we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Project & Implementation Manager
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like RTN Mental Health.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at RTN Mental Health.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like RTN Mental Health, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Technical Project & Implementation Manager
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at RTN Mental Health.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at RTN Mental Health.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to RTN Mental Health. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at RTN Mental Health. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at RTN Mental Health
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research RTN Mental Health’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
