At a Glance
- Tasks: Coordinate ADHD and ASD assessments, manage client communications, and maintain clinical records.
- Company: Join RTN Mental Health Solutions, a leader in neurodevelopmental and mental health services.
- Benefits: Competitive salary, remote work, and opportunities for professional development.
- Other info: Collaborative environment with opportunities for growth and service improvement.
- Why this job: Make a real difference in mental health care while working in a supportive remote team.
- Qualifications: Psychology degree or extensive knowledge of ADHD/ASD, plus strong organisational skills.
The predicted salary is between 26000 - 36400 £ per year.
Diagnostic Services Administrator
- Location: Remote
- Contract: Permanent Full Time
- Start Date: ASAP
- Salary: £26,000
About Us
RTN Mental Health is a leading providers of neurodevelopmental and mental health services across the UK. Our mission is to deliver compassionate, evidence-based assessments and care that make a genuine difference in people’s lives. We’re a fully remote, collaborative team working to improve access to high-quality diagnostic services for ADHD, ASD, and related conditions.
Our work is guided by our core values: Respect, Transformation and Nurture. These values shape how we support clients, collaborate with colleagues, and deliver services. We respect every individual and their lived experience, embrace transformation through innovation and continuous improvement, and nurture growth by creating safe, compassionate, and inclusive spaces for everyone we work with.
The Role
We’re looking for a Diagnostic Services Administrator to join our growing Diagnostic Administration team. This is a key role supporting the assessment and diagnostic process for individuals undergoing ADHD and ASD evaluations. You will be responsible for coordinating diagnostic assessments, managing client communications, and maintaining accurate clinical records, all while ensuring a smooth and supportive experience for clients and clinicians. This position is ideal for someone with strong organisational skills, excellent attention to detail, and a genuine interest in mental health and neurodevelopmental care.
Key Responsibilities
Assessment Coordination
- Coordinate ADHD and ASD diagnostic assessments from start to finish, ensuring a smooth and supportive experience for clients.
- Assign assessments to the appropriate Clinical Psychologist and monitor progress through to completion.
- Assist with the administration and scoring of standardised assessments under the supervision of qualified clinicians.
Administrative and Scheduling Support
- Manage scheduling, logistics, and communication for assessment appointments, reports, and follow-ups.
- Handle client and family enquiries with empathy, professionalism, and clear communication.
- Maintain up-to-date and confidential records in line with data protection and clinical governance standards.
Data and Reporting
- Support the collection, organisation, and analysis of assessment data to assist clinicians with diagnostic formulations.
- Ensure data accuracy and consistency across systems, reports, and documentation.
- Provide administrative support for audits, reporting, and quality assurance activities.
Team Collaboration
- Work closely with the multidisciplinary team, including psychologists, clinicians, and administrative staff.
- Communicate effectively to ensure efficient coordination of diagnostic services and a joined-up client experience.
- Contribute ideas for service improvement and help streamline internal processes.
About You
Essential:
- Psychology degree (Bachelor’s or Master’s) AND/OR extensive knowledge in reviewing clinical reports.
- Strong administrative and organisational skills.
- Previous experience in a mental health or diagnostic services setting.
- Excellent communication and interpersonal abilities.
- Empathy and sensitivity when supporting individuals with ADHD and ASD.
- Confidence working collaboratively in a remote, multidisciplinary team.
- Attention to detail and ability to handle confidential information appropriately.
Desirable:
- Experience working specifically with ADHD and ASD assessments.
- Additional training or certification in neurodevelopmental assessment or support.
- Knowledge of relevant diagnostic tools and assessment techniques.
Why Join RTN?
- Be part of a passionate and supportive remote team.
- Contribute to meaningful work that improves access to mental health care.
- Work in an organisation where Respect, Transformation and Nurture underpin everything we do.
- Opportunities for ongoing professional development and growth.
If this sounds like the right fit for you, we’d love to hear from you!
Please note: due to the significantly high number of applications we receive, if you do not hear from us within two weeks of applying, unfortunately this means your application has not been successful on this occasion.
Diagnostic Services Administrator in Crawley employer: RTN Mental Health
RTN Mental Health Solutions offers a unique opportunity to join a compassionate and dedicated remote team focused on improving access to neurodevelopmental and mental health services across the UK. As a Diagnostic Services Administrator, you will play a vital role in supporting individuals through their assessment journey, all while benefiting from a collaborative work culture that prioritises professional development and meaningful contributions to mental health care.
StudySmarter Expert Advice🤫
We think this is how you could land Diagnostic Services Administrator in Crawley
✨Get Involved in Local Psychological Communities
Join local psychology associations or groups where professionals gather. Whether it’s workshops, conferences, or social events, connecting with others in the field can lead to job opportunities and insider info on unadvertised openings.
✨Leverage University Career Services
If you’re a recent graduate, don’t forget to tap into your university’s career services. They often have exclusive partnerships with organisations looking for fresh talents, plus access to internships that could lead to full-time roles.
✨Showcase Your Skills Online
Create a blog or a LinkedIn page where you share insights about psychology theories or current trends. This not only showcases your knowledge but can help you connect with like-minded professionals and potential employers.
✨Apply Directly Through Our Website
When you find a role like Diagnostic Services Administrator at RTN Mental Health, make your application stand out by applying directly through our website. This gives you a better chance to be seen by hiring managers. Plus, tailor your application to highlight your passion for psychology and relevant experiences!
We think you need these skills to ace Diagnostic Services Administrator in Crawley
Some tips for your application 🫡
Tailor Your CV with Relevant Experience:In psychology, it’s crucial to highlight your relevant experience, such as internships, research projects, or any volunteer work in mental health settings. Make sure to include specific roles and responsibilities, demonstrating how you've applied theoretical knowledge in real-world situations—this is what gets us excited!
Show Off Your Academic Achievements:Given the nature of psychology, we want to see your academic journey laid out clearly. Include your degree(s), grades, and any specialised courses or certifications that set you apart. If you've got published papers or presentations at conferences, be sure to mention them—it shows your commitment to the field!
Personal Statement: Make It Count:Your personal statement is your chance to shine! Share insights about why you’re passionate about psychology and how this role at RTN Mental Health connects with your career goals. Be honest about your motivations and what you hope to learn—this is key for a full-time position and helps us gauge your fit in our team!
Focus on Soft Skills in Your Application:Psychology is as much about people as it is about theories. Highlight your soft skills such as communication, empathy, and teamwork in your application. These traits are essential in our field and will help us see how you connect with others, so don't hold back in showcasing them!
How to prepare for a job interview at RTN Mental Health
✨Brush Up on Key Psychological Theories
Before stepping into the interview with RTN Mental Health, revisit key psychological theories that are relevant to the role, like cognitive behavioural therapy or humanistic psychology. Expect to discuss these during your interview, as they want to see how you apply theory to practice.
✨Bring Real-Life Case Studies
Prepare a couple of case studies or anecdotes that demonstrate your practical experience in psychology. Whether it’s handling a difficult client or designing a psychological assessment, these stories will highlight your skills and help you stand out in your full-time interview.
✨Familiarise Yourself with Ethical Guidelines
Get comfy with the ethical guidelines set by the British Psychological Society. Be ready to chat about how you ensure ethical practice in your work, as this is crucial in the psychology field, and RTN Mental Health will be keen to know you’ve got integrity.
✨Showcase Your Continuous Learning
Since you're going for a full-time gig, it’s essential to demonstrate your commitment to ongoing professional development. Bring up any workshops, courses, or readings you’ve engaged in recently. This shows RTN Mental Health that you’re not just there for a job, but genuinely passionate about the field.
