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- Tasks: Support clinical teams and manage client referrals for mental health care.
- Company: Join RTN Mental Health Solutions, a values-led organisation making a difference.
- Benefits: Enjoy flexible remote work, casual dress, and a supportive team culture.
- Other info: Opportunities for professional development in a dynamic environment.
- Why this job: Make a real impact on clients' mental health while growing your career.
- Qualifications: Experience in healthcare administration and strong communication skills required.
The predicted salary is between 25000 - 35000 £ per year.
Clinical Administrator
- Location: Remote
- Salary: £25,000
- Job Type: 6 month FTC, Full Time
- Start Date: ASAP
Are you an organised and detail-oriented administrator with experience in healthcare? Do you enjoy supporting clinical teams and ensuring clients receive the care they need? At RTN Mental Health Solutions, we are seeking a Clinical Administrator to join our Clinical Operations team. In this role, you’ll support the smooth running of our referral process, helping clients access high-quality, timely mental health care. This is an exciting opportunity to be part of a supportive, values-led organisation where your work directly contributes to improving outcomes for clients.
Why Join Us?
- Make an Impact – Play a key role in ensuring clients receive timely and high-quality mental health support.
- Supportive Team Culture – Join a collaborative, values-led organisation focused on compassion, professionalism, and integrity.
- Flexible Working – Choose between remote working or being based in our Deal or Cheltenham offices.
- Career Growth – Gain valuable experience in healthcare administration, with opportunities for development.
Key Responsibilities
- Referral Management – Process and review client referrals, ensuring compliance with NHS and NICE criteria, and follow up with referrers for any missing information.
- Administrative Support – Maintain accurate records, support team communications, and assist with data entry and quality assurance.
- Governance & Compliance – Handle sensitive information with discretion and uphold safeguarding, confidentiality, and RTN’s professional standards.
Who We’re Looking For
- Detail-oriented, with strong organisational and multitasking skills.
- A confident communicator, able to engage professionally with clients and healthcare professionals.
- Proactive, adaptable, and comfortable working both independently and as part of a team.
Requirements
Essential:
- Previous administrative experience in healthcare, psychological, or neurodevelopmental services
- Excellent written and verbal communication skills.
- Ability to work accurately under pressure in a fast-paced environment.
- Proficiency with Google Workspace or Microsoft Office (especially Google Sheets/Excel).
- Ability to manage confidential information with discretion.
Desirable:
- Experience with data entry, quality assurance, and record-keeping.
- Psychology or health-related qualification (e.g., degree or certification).
- Familiarity with NHS or mental health referral pathways.
Benefits
- Flexible remote working
- Casual dress.
- Company pension.
- Supportive, collaborative team culture.
Locations
Clinical Administrator employer: RTN Diagnostics
Contact Detail:
RTN Diagnostics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare field and let them know you're on the lookout for a Clinical Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching RTN Mental Health Solutions and their values. Show us that you’re not just another candidate, but someone who genuinely aligns with our mission to improve mental health care. Tailor your answers to reflect how your skills can make an impact.
✨Tip Number 3
Practice your communication skills! As a Clinical Administrator, you'll need to engage with clients and healthcare professionals. Role-play common interview scenarios with a friend to boost your confidence and ensure you come across as professional and approachable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our supportive team culture at RTN Mental Health Solutions.
We think you need these skills to ace Clinical Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in healthcare administration. We want to see how your skills align with the role of Clinical Administrator, so don’t be shy about showcasing your organisational and multitasking abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about mental health and how you can contribute to our team. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Communication Skills: As a Clinical Administrator, you'll need to communicate effectively with clients and healthcare professionals. Make sure your written application reflects your strong communication skills. Clear, concise, and professional is the way to go!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our values and culture while you’re there!
How to prepare for a job interview at RTN Diagnostics
✨Know Your Stuff
Make sure you brush up on your knowledge of healthcare administration, especially in mental health. Familiarise yourself with NHS and NICE criteria, as well as the referral process. This will show that you're not just interested in the role but also understand the nuances of the industry.
✨Showcase Your Organisational Skills
As a Clinical Administrator, being detail-oriented is key. Prepare examples from your past experience where you've successfully managed multiple tasks or maintained accurate records under pressure. This will demonstrate your ability to thrive in a fast-paced environment.
✨Communicate Confidently
Practice your communication skills before the interview. You’ll need to engage professionally with clients and healthcare professionals, so be ready to discuss how you’ve effectively communicated in previous roles. Clear and confident communication can set you apart.
✨Ask Insightful Questions
Prepare thoughtful questions about the team culture and the specific challenges faced by the Clinical Operations team. This shows your genuine interest in the role and helps you assess if the company’s values align with yours. Plus, it gives you a chance to shine!