At a Glance
- Tasks: Manage IT hardware quotes, orders, and client communications in a dynamic environment.
- Company: Join RTK Group, a fast-growing IT solutions business with a collaborative culture.
- Benefits: Career progression opportunities, exposure to commercial sales, and a supportive team.
- Other info: Fast-paced environment with opportunities for growth into Account Management.
- Why this job: Be at the heart of our operations and make a real impact on client success.
- Qualifications: Experience in IT reseller or vendor environments and strong communication skills.
The predicted salary is between 28800 - 48000 £ per year.
Office-Based, Grays, Essex (Hybrid Considered)
Reporting to: Operations Manager
Ready to step into the commercial engine of a fast-growing IT business? RTK Group is a growing, solutions-led IT business specialising in hardware supply, lifecycle services and global technology solutions. We deliver commercially competitive and operationally robust IT services to organisations across multiple sectors. As demand continues to grow, we are strengthening our commercial operations function to support increased client activity and sales performance.
The Role
We are seeking a Commercial Operations Executive with experience in an IT reseller, MSP, distributor or vendor environment. This role sits at the heart of our sales and delivery function, managing IT hardware quotes, coordinating orders, liaising with suppliers and communicating confidently with clients.
Key Responsibilities
- Prepare accurate IT hardware quotes
- Liaise with suppliers to obtain pricing and availability
- Ensure correct product specification and compatibility
- Manage orders from approval through to delivery
- Coordinate internal teams and external suppliers
- Respond to client queries regarding pricing, delivery timelines and product specifications
- Raise purchase orders and support invoicing processes
- Maintain CRM accuracy (WorkflowMax, HubSpot or similar)
- Manage workflow/order systems
- Monitor live orders and proactively resolve issues
Experience Required
- Experience within an IT reseller, MSP, distributor or vendor environment
- Proven experience preparing hardware quotes
- Experience managing orders end-to-end
- Strong understanding of IT hardware (laptops, servers, networking, peripherals)
- Experience liaising with suppliers and managing pricing discussions
Skills & Attributes
- Commercially confident and comfortable speaking with clients
- Highly organised and detail-oriented
- Proactive and solutions-focused
- Able to manage multiple live orders simultaneously
- Strong communication skills
What We Offer
- Opportunity to join a growing and ambitious IT solutions business
- Exposure to commercial sales processes
- Career progression into Account Management or more commercially focused roles
- Collaborative, fast-paced and supportive environment
Commercial Operations Executive in Grays employer: RTK Group
RTK Group is an excellent employer for those looking to thrive in a dynamic IT environment. With a focus on employee growth, we offer clear career progression opportunities into Account Management and other commercial roles, all within a collaborative and supportive culture. Located in Grays, Essex, our office-based setting promotes a fast-paced yet friendly atmosphere, making it an ideal place for individuals eager to contribute to a growing business while enjoying the benefits of hybrid working.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Operations Executive in Grays
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT industry, especially those who work in commercial operations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Knowing the ins and outs of their IT hardware offerings will show you're genuinely interested and ready to hit the ground running.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with clients and suppliers, being able to articulate your thoughts clearly and confidently is key. Consider mock interviews with friends or family.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Commercial Operations Executive in Grays
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Commercial Operations Executive role. Highlight your experience in IT hardware and any relevant skills that match the job description. We want to see how you fit into our fast-growing team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background in IT reselling or distribution makes you a perfect fit for us. Keep it engaging and personal!
Showcase Your Communication Skills:Since this role involves liaising with clients and suppliers, make sure your written application reflects your strong communication skills. Be clear, concise, and confident in your writing – we love a proactive approach!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at RTK Group
✨Know Your IT Hardware
Make sure you brush up on your knowledge of IT hardware, including laptops, servers, and networking equipment. Being able to confidently discuss specifications and compatibility will show that you're not just familiar with the products but also passionate about them.
✨Master the Quote Process
Since preparing accurate IT hardware quotes is a key responsibility, practice how you would approach this task. Familiarise yourself with common pricing strategies and how to communicate these effectively to clients. This will demonstrate your readiness for the role.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage multiple live orders simultaneously. Share specific examples from your past experience where your organisational skills made a difference. This will highlight your ability to thrive in a fast-paced environment.
✨Communicate Confidently
As the role involves liaising with suppliers and clients, practice your communication skills. Think about how you would handle client queries regarding pricing and delivery timelines. Clear and confident communication can set you apart from other candidates.
