At a Glance
- Tasks: Manage IT hardware quotes, orders, and client communications in a dynamic environment.
- Company: Join RTK Group, a fast-growing IT solutions business with a collaborative culture.
- Benefits: Hybrid working options, career progression, and exposure to commercial sales processes.
- Other info: Fast-paced environment with opportunities for growth into Account Management.
- Why this job: Be at the heart of our operations and make a real impact on client satisfaction.
- Qualifications: Experience in IT reseller or vendor environments and strong communication skills.
The predicted salary is between 30000 - 42000 £ per year.
Ready to step into the commercial engine of a fast-growing IT business? RTK Group is a growing, solutions-led IT business specialising in hardware supply, lifecycle services and global technology solutions. We deliver commercially competitive and operationally robust IT services to organisations across multiple sectors.
As demand continues to grow, we are strengthening our commercial operations function to support increased client activity and sales performance.
The Role
We are seeking a Commercial Operations Executive with experience in an IT reseller, MSP, distributor or vendor environment. This role sits at the heart of our sales and delivery function, managing IT hardware quotes, coordinating orders, liaising with suppliers and communicating confidently with clients.
Key Responsibilities
- Prepare accurate IT hardware quotes
- Liaise with suppliers to obtain pricing and availability
- Ensure correct product specification and compatibility
- Manage orders from approval through to delivery
- Coordinate internal teams and external suppliers
- Respond to client queries regarding pricing, delivery timelines and product specifications
- Raise purchase orders and support invoicing processes
- Maintain CRM accuracy (WorkflowMax, HubSpot or similar)
- Manage workflow/order systems
- Monitor live orders and proactively resolve issues
Experience Required
- Experience within an IT reseller, MSP, distributor or vendor environment
- Proven experience preparing hardware quotes
- Experience managing orders end-to-end
- Strong understanding of IT hardware (laptops, servers, networking, peripherals)
- Experience liaising with suppliers and managing pricing discussions
Skills & Attributes
- Commercially confident and comfortable speaking with clients
- Highly organised and detail-oriented
- Proactive and solutions-focused
- Able to manage multiple live orders simultaneously
- Strong communication skills
What We Offer
- Opportunity to join a growing and ambitious IT solutions business
- Exposure to commercial sales processes
- Career progression into Account Management or more commercially focused roles
- Collaborative, fast-paced and supportive environment
Locations
Commercial Operations Executive in Essex, Grays employer: RTK Group
RTK Group is an excellent employer for those looking to thrive in a dynamic IT environment. With a focus on employee growth, we offer clear career progression opportunities into Account Management and other commercial roles, all within a collaborative and supportive culture. Located in Grays, Essex, our office-based setting allows for a hybrid work model, ensuring a balanced work-life experience while being part of a fast-growing team dedicated to delivering top-notch IT solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Operations Executive in Essex, Grays
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT industry, especially those who work in resellers or distributors. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of IT hardware. Be ready to discuss specific products and how they fit into client needs. We want you to show off your expertise and confidence when speaking with potential employers!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your career goals. Check out our website for openings at RTK Group and tailor your approach to highlight how your skills match their needs. We’re all about finding the right fit!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and gives you another chance to reiterate why you’re the perfect fit for the Commercial Operations Executive position.
We think you need these skills to ace Commercial Operations Executive in Essex, Grays
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Commercial Operations Executive role. Highlight your experience in IT hardware and any relevant roles you've had in IT resellers or distributors. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your experience with managing orders and liaising with suppliers.
Show Off Your Communication Skills:Since this role involves a lot of client interaction, make sure your written application reflects your strong communication skills. Be clear, concise, and confident in your writing – we love a good communicator!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at RTK Group
✨Know Your IT Hardware
Make sure you brush up on your knowledge of IT hardware, including laptops, servers, and networking equipment. Being able to confidently discuss specifications and compatibility will show that you're not just familiar with the products but also passionate about them.
✨Master the Quote Process
Since preparing accurate IT hardware quotes is a key responsibility, practice how you would approach this in the interview. Bring examples of past quotes you've prepared and be ready to explain your process for ensuring accuracy and competitiveness.
✨Showcase Your Communication Skills
You'll need to liaise with suppliers and clients regularly, so demonstrate your strong communication skills during the interview. Be clear and concise in your answers, and don’t hesitate to ask questions to show your engagement and interest.
✨Be Organised and Proactive
Highlight your organisational skills and ability to manage multiple orders simultaneously. Share specific examples from your previous roles where you successfully juggled tasks and resolved issues proactively, as this will resonate well with the fast-paced environment they’re looking for.