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For Companies At a Glance
- Tasks: Manage IT hardware quotes, orders, and client communications in a dynamic environment.
- Company: Join RTK Group, a fast-growing IT solutions provider with a collaborative culture.
- Benefits: Enjoy competitive salary, hybrid work options, and opportunities for professional growth.
- Why this job: Be at the heart of sales operations and make a real impact in the tech industry.
- Qualifications: Experience in IT reseller or vendor environments and strong order management skills.
- Other info: Exciting career development opportunities in a thriving IT business.
The predicted salary is between 28800 - 48000 £ per year.
Ready to step into the commercial engine of a fast-growing IT business? RTK Group is a growing, solutions-led IT business specialising in hardware supply, lifecycle services and global technology solutions. We deliver commercially competitive and operationally robust IT services to organisations across multiple sectors. As demand continues to grow, we are strengthening our commercial operations function to support increased client activity and sales performance.
The Role
We are seeking a Commercial Operations Executive with experience in an IT reseller, MSP, distributor or vendor environment. This role sits at the heart of our sales and delivery function, managing IT hardware quotes, coordinating orders, liaising with suppliers and communicating confidently with clients.
Key Responsibilities
- Prepare accurate IT hardware quotes
- Liaise with suppliers to obtain pricing and availability
- Ensure correct product specification and compatibility
- Manage orders from approval through to delivery
- Coordinate internal teams and external suppliers
- Respond to client queries regarding pricing, delivery timelines and product specifications
- Raise purchase orders and support invoicing processes
- Maintain CRM accuracy (WorkflowMax, HubSpot or similar)
- Manage workflow/order systems
- Monitor live orders and proactively resolve issues
Experience Required
- Experience within an IT reseller, MSP, distributor or vendor environment
- Proven experience preparing hardware quotes
- Experience managing orders end-to-end
- Strong understanding of IT hardware (laptops, servers, networking, peripherals)
- Experience liaising with suppliers and managing pricing discussions
Commercial Operations Executive employer: RTK Group
Contact Detail:
RTK Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Operations Executive
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT industry, especially those who work in hardware or commercial operations. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of IT hardware and the latest trends in the industry. We want you to feel confident discussing quotes, orders, and supplier relationships when you meet potential employers.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for openings at RTK Group and tailor your approach to show how you can contribute to their commercial operations.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. We believe a little courtesy goes a long way in making a lasting impression.
We think you need these skills to ace Commercial Operations Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Commercial Operations Executive role. Highlight your experience in IT hardware and any relevant roles you've had in resellers or distributors. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention specific experiences that relate to managing orders and liaising with suppliers.
Show Off Your Technical Knowledge: Since this role involves IT hardware, make sure to showcase your understanding of products like laptops, servers, and networking equipment. We love candidates who can speak our language and understand the tech we work with!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at RTK Group!
How to prepare for a job interview at RTK Group
✨Know Your IT Hardware
Make sure you brush up on your knowledge of IT hardware, including laptops, servers, and networking equipment. Being able to discuss specific products and their specifications confidently will show that you understand the industry and can handle the technical aspects of the role.
✨Master the Quote Process
Since preparing accurate IT hardware quotes is a key responsibility, practice how you would approach this task. Familiarise yourself with common pricing strategies and how to ensure product compatibility. You might even want to prepare a mock quote to demonstrate your skills during the interview.
✨Showcase Your Communication Skills
As you'll be liaising with suppliers and clients, it's crucial to demonstrate strong communication skills. Prepare examples of how you've effectively managed client queries or resolved issues in the past. This will highlight your ability to maintain relationships and ensure smooth operations.
✨Familiarise Yourself with CRM Tools
Since maintaining CRM accuracy is part of the job, make sure you're comfortable discussing any CRM systems you've used, like WorkflowMax or HubSpot. If you haven't used these specific tools, be ready to talk about your experience with similar systems and how you ensure data accuracy.