At a Glance
- Tasks: Manage warm client accounts and oversee sales operations in a dynamic IT environment.
- Company: RTK Group, a growing IT solutions business with a focus on hardware supply.
- Benefits: Clear progression pathway, collaborative team, and exposure to commercial sales strategy.
- Why this job: Join a fast-paced team and make an impact in the IT hardware sector.
- Qualifications: Experience in IT sales or account management and strong organisational skills.
- Other info: Ideal for those who thrive in a commercially focused and proactive role.
The predicted salary is between 36000 - 60000 £ per year.
RTK Group is a growing, solutions-led IT business specialising in hardware supply, lifecycle services and global technology solutions. We support organisations across multiple sectors with commercially competitive and operationally robust IT services. As we continue to grow, we are expanding our commercial team to strengthen client engagement and account development.
We are seeking a commercially confident Sales Account Manager with experience in an IT reseller, MSP, distributor or vendor environment. This is a dual role combining account management and sales operations. You will manage a portfolio of warm and transactional client accounts while overseeing quoting, order coordination and commercial administration. This role is commercially involved but not heavily target-driven, ideal for someone confident with clients who also understands operational delivery.
Account Management- Manage a portfolio of warm and transactional client accounts
- Act as the day-to-day point of contact
- Respond to customer queries regarding pricing, delivery timelines and product specifications
- Maintain CRM pipeline updates and account records
- Identify upsell and cross-sell opportunities
- Assist with bid documentation and commercial responses
- Support senior sales team in client meetings where required
- Monitor margin levels and flag pricing discrepancies
- Prepare accurate IT hardware quotes
- Liaise with suppliers for pricing and availability
- Ensure correct product specification and compatibility
- Manage orders from approval through to delivery
- Raise purchase orders and support invoicing processes
- Coordinate internal and external stakeholders to ensure smooth fulfilment
- Experience within an IT reseller, MSP, distributor or vendor environment
- Previous experience in account management, internal sales or sales operations
- Strong understanding of IT hardware (laptops, servers, networking, peripherals)
- Experience preparing quotes and managing orders end-to-end
- Experience using CRM systems
- Commercially confident and proactive
- Comfortable managing client relationships
- Strong organisational and multitasking ability
- High attention to detail
- Margin-aware and commercially focused
- Opportunity to manage and grow warm client accounts
- Exposure to commercial sales strategy
- Clear progression pathway within a growing IT business
- Collaborative and fast-paced team environment
Sales Account Manager – IT Hardware in Chelmsford employer: RTK Group
Contact Detail:
RTK Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Account Manager – IT Hardware in Chelmsford
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT industry, especially those who work with hardware. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching RTK Group and understanding their services. Show us you’re not just another candidate; demonstrate how your experience aligns with our needs in account management and sales operations.
✨Tip Number 3
Practice your pitch! Be ready to discuss your previous successes in managing client accounts and how you’ve handled sales operations. We want to hear about your wins and how you can bring that energy to our team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our growing team at RTK Group.
We think you need these skills to ace Sales Account Manager – IT Hardware in Chelmsford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Sales Account Manager. Highlight your experience in IT hardware and account management, and don’t forget to mention any relevant skills that match what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your commercial confidence and how you’ve successfully managed client relationships in the past. Let us see your personality and passion for the role!
Showcase Your IT Knowledge: Since we’re all about IT hardware, make sure to demonstrate your understanding of the products and services we offer. Mention specific experiences where you’ve dealt with laptops, servers, or networking equipment.
Apply Through Our Website: We love it when candidates apply directly through our website! It helps us keep track of applications and ensures you get the attention you deserve. So, don’t hesitate – hit that apply button!
How to prepare for a job interview at RTK Group
✨Know Your IT Hardware
Make sure you brush up on your knowledge of IT hardware, including laptops, servers, and networking equipment. Being able to speak confidently about product specifications and compatibility will impress the interviewers and show that you're ready for the role.
✨Understand the Sales Process
Familiarise yourself with the sales operations involved in account management. Be prepared to discuss your experience with preparing quotes, managing orders, and using CRM systems. This will demonstrate your practical understanding of the role and how you can contribute to their team.
✨Showcase Your Client Management Skills
Since this role involves managing warm client accounts, think of examples from your past where you've successfully built and maintained client relationships. Highlight your proactive approach and how you've handled customer queries effectively.
✨Be Commercially Aware
Demonstrate your understanding of margin levels and pricing strategies during the interview. Discuss how you've identified upsell and cross-sell opportunities in previous roles, as this will show that you're commercially focused and ready to contribute to their growth.