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For Companies At a Glance
- Tasks: Manage IT hardware quotes, orders, and client communications in a dynamic environment.
- Company: Join RTK Group, a fast-growing IT solutions business with a collaborative culture.
- Benefits: Career progression opportunities, exposure to commercial sales, and a supportive team.
- Why this job: Be at the heart of our operations and make a real impact on client success.
- Qualifications: Experience in IT reseller or vendor environments and strong order management skills.
- Other info: Fast-paced environment with opportunities for growth into Account Management roles.
The predicted salary is between 30000 - 42000 £ per year.
Office-Based, Grays, Essex (Hybrid Considered)
Reporting to: Operations Manager
Ready to step into the commercial engine of a fast-growing IT business? RTK Group is a growing, solutions-led IT business specialising in hardware supply, lifecycle services and global technology solutions. We deliver commercially competitive and operationally robust IT services to organisations across multiple sectors. As demand continues to grow, we are strengthening our commercial operations function to support increased client activity and sales performance.
The Role
We are seeking a Commercial Operations Executive with experience in an IT reseller, MSP, distributor or vendor environment. This role sits at the heart of our sales and delivery function, managing IT hardware quotes, coordinating orders, liaising with suppliers and communicating confidently with clients.
Key Responsibilities
- Prepare accurate IT hardware quotes
- Liaise with suppliers to obtain pricing and availability
- Ensure correct product specification and compatibility
- Manage orders from approval through to delivery
- Coordinate internal teams and external suppliers
- Respond to client queries regarding pricing, delivery timelines and product specifications
- Raise purchase orders and support invoicing processes
- Maintain CRM accuracy (WorkflowMax, HubSpot or similar)
- Manage workflow/order systems
- Monitor live orders and proactively resolve issues
Experience Required
- Experience within an IT reseller, MSP, distributor or vendor environment
- Proven experience preparing hardware quotes
- Experience managing orders end-to-end
- Strong understanding of IT hardware (laptops, servers, networking, peripherals)
- Experience liaising with suppliers and managing pricing discussions
Skills & Attributes
- Commercially confident and comfortable speaking with clients
- Highly organised and detail-oriented
- Proactive and solutions-focused
- Able to manage multiple live orders simultaneously
- Strong communication skills
What We Offer
- Opportunity to join a growing and ambitious IT solutions business
- Exposure to commercial sales processes
- Career progression into Account Management or more commercially focused roles
- Collaborative, fast-paced and supportive environment
Commercial Operations Executive in Chelmsford employer: RTK Group
Contact Detail:
RTK Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Operations Executive in Chelmsford
✨Tip Number 1
Network like a pro! Reach out to people in the IT industry, especially those who work at RTK Group or similar companies. Use LinkedIn to connect and engage with them; you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to commercial operations and IT hardware. We recommend role-playing with a friend or using online resources to get comfortable discussing your experience and how it aligns with the job.
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your experience with managing orders, preparing quotes, and liaising with suppliers. This can set you apart from other candidates and demonstrate your proactive approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Commercial Operations Executive in Chelmsford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Commercial Operations Executive role. Highlight your experience in IT hardware and any relevant skills that match the job description. We want to see how you fit into our fast-growing team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background in IT reselling or distribution makes you the perfect fit for us. Keep it engaging and personal!
Showcase Your Communication Skills: Since this role involves liaising with clients and suppliers, make sure your written application reflects your strong communication skills. Be clear, concise, and confident in your writing – we love a proactive approach!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at RTK Group
✨Know Your IT Hardware
Make sure you brush up on your knowledge of IT hardware, including laptops, servers, and networking equipment. Being able to confidently discuss specifications and compatibility will show that you're not just familiar with the products but also passionate about them.
✨Master the Quote Process
Since preparing accurate IT hardware quotes is a key responsibility, practice how you would approach this task. Familiarise yourself with common pricing strategies and how to communicate these effectively to clients. This will demonstrate your understanding of the commercial side of the role.
✨Showcase Your Organisational Skills
As a Commercial Operations Executive, you'll need to manage multiple orders simultaneously. Prepare examples from your past experiences where you've successfully juggled various tasks or projects. Highlighting your organisational skills will reassure the interviewer that you can handle the demands of the role.
✨Communicate Confidently
Strong communication skills are essential for this position. Practice articulating your thoughts clearly and confidently, especially when discussing how you would liaise with suppliers and clients. Role-playing potential scenarios can help you feel more prepared and less anxious during the actual interview.