Systems & Network Support Administrator

R13 Recruitment are proud to be partnering with a well-established, privately owned organisation in their search for a Systems & Network Support Administrator to join their close-knit IT team based in North West Norfolk. This is a varied, hands-on role supporting a multi-site operation, where you will take ownership of day-to-day IT support, infrastructure management and ongoing system improvements. The business is at a stage where stabilising and strengthening IT services is a key priority, making this an ideal opportunity for someone who enjoys building efficient, reliable environments while contributing ideas for future development.

Working 35 hours per week at their head office site with some occasional site visits required, locally. You will also take part in a rota-based 'out-of-hours' support (approx. 1 weekend per month), with time off in lieu provided.

This long-standing, family-run organisation operates across multiple sites. With a strong reputation in their select sector, they pride themselves on a friendly, down-to-earth working environment where individuals are trusted to take ownership and use their initiative. The IT function is integral to the business, supporting both head office and a wide network of sites, particularly during peak seasonal periods.

• 23 days holiday + bank holidays (TBC)
• Day off in lieu for weekend on-call cover
• Friendly, supportive working environment
• Opportunity to influence and improve IT systems and processes

• Installing, configuring and maintaining servers, systems and software.
• Managing Windows Server environments and virtual infrastructure.
• Supporting Microsoft 365 and user account administration (Active Directory / Entra).
• Maintaining network infrastructure including routers, switches and access points.
• Managing device configuration and compliance through MDM solutions.
• Monitoring system performance and proactively addressing issues.
• Delivering end-user support across multiple sites.
• Managing tickets through to resolution, collaborating with team members where required.
• Supporting security infrastructure including firewalls, anti-virus and vulnerability management.
• Assisting with patching, updates and ongoing system maintenance.
• Contributing to IT projects and continuous improvement initiatives.
• Liaising with external suppliers and partners where required.

• Experience in a systems, network or infrastructure support role.
• Strong knowledge of Windows Server and Microsoft 365 environments.
• Experience with networking principles and infrastructure.
• Exposure to virtualisation technologies (e.g. Proxmox, Hyper-V or similar).
• Knowledge of Active Directory and user access management.
• Experience with PowerShell or automation tools (highly desirable).
• A proactive, self-sufficient approach with strong problem-solving skills.
• Ability to manage workload independently within a small team.
• Strong attention to detail and commitment to high standards.
• Experience with Linux administration, Intune, SQL, or security best practices would be advantageous.

To hear more details about this opportunity, please email your CV to Ruth Harding - Business Partner at R13 Recruitment. If you do not hear from us within 5 working days of submitting your CV, please assume you have been unsuccessful on this occasion. For candidates applying from outside the local region, please include a brief covering note outlining your relocation plans, current location, and anticipated timeframe for moving. Applications without this information may not be considered further.